Contract Compliance & Financial Operations Specialist

RSM US LLP•Farmington, CT

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Contract Compliance & Financial Operations Specialist Risk & Regulatory Consulting, LLC (RRC) Farmington, CT Position Description The Contract Compliance & Financial Operations Specialist (the Specialist) provides advanced operational, analytical, and risk-mitigation support to partners and senior leaders within RRC. This role requires strong business acumen, excellent judgment, critical thinking, and the ability to manage complex responsibilities in a fast-paced, client-driven environment. In addition, the Specialist provides informal guidance and mentoring/coaching to other team members, helping to ensure consistency, quality, and operational excellence across the team. The ideal candidate brings deep experience with contract workflows, risk management processes, financial analysis, and engagement operations, along with a strong desire to understand RRC’s business. This role is a senior individual contributor responsible for executing and enforcing contract compliance, risk mitigation, and engagement financial controls. The Specialist applies established policies, performs detailed analysis, and escalates exceptions to Operations and Risk leadership. This role does not set firm‑wide strategy or policy, but ensures consistent execution and high‑quality outcomes across engagements. By supporting partners and senior members of the RRC leadership team, executing key processes, guiding support staff, and contributing to financial and risk-mitigation efforts oversight, this role enhances engagement execution, improves team efficiency, and supports the firm’s ability to deliver high-quality client service to its clients. The applicant for this Specialist position will report to RRC’s Senior Operations Manager and work closely with RRC’s leadership/executive team members in a highly dynamic and fast-paced environment. Through project-based work for the RRC Partners and Managing Directors, as well as other senior leaders on the team, the candidate will learn about RRC’s business and growth opportunities and sales model. The ideal candidate demonstrates strong problem‑solving ability, thinks on their feet, and shows a sustained drive to learn and build new processes. We are looking for a candidate who can proactively work through challenges in a hands-on manner, make decisions, exhibit strong critical thinking and business judgment, and offer solutions and recommendations to improve workflows and drive efficiencies.

Requirements

Bachelor’s degree
5-10+ years of relevant experience in consulting or professional services
Prior supervisory experience and the ability to guide/support team members
Strong understanding of contracts, risk considerations, and operational processes
Advanced analytical skills with the ability to interpret financial data and provide insights
Demonstrated critical-thinking and problem-solving abilities
Demonstrated time management and project management skills
Experience supporting executive leadership (e.g., partners, directors, or senior leaders)
Proficiency with Microsoft 365 and business productivity tools (e.g., Power BI, Workday, ServiceNow, etc.)
Ability to learn new systems and processes quickly
Willingness to adapt to and work through change management
Strong organizational skills and ability to manage multiple priorities simultaneously
Experience guiding or supervising support team members
Ability to make sound judgments on assignments and team workload
Ability to function independently
Superior organization and “think outside the box” skills – e.g., the ability to design practical, scalable processes and ensure follow‑through
Excellent verbal and written communication skills with a strong attention to detail with regards to spelling, grammar, mathematical accuracy (e.g., Excel formulas), and proofreading in all deliverables
Self-motivated and strong a sense of urgency to meet deadlines
Dynamic/flexible demeanor with outstanding interpersonal skills and a “can do”, team-first attitude
Forward-thinking professional with a collaborative focus who can consult effectively with key constituents and become recognized as a valued “go to” resource on the team
Resourcefulness to take the initiative to research independently and take action when something needs attention
Flexibility to work overtime, as needed, around Partners’ scheduling challenges, when required
Ability to balance multiple priorities and manage tasks to completion in a timely manner
Effective decision making skills and a quick thinking mindset
Self-awareness as to own strengths/weaknesses; personally accountable, willing to grow/develop professionally, including offering suggestions improvement vs. accepting ‘status quo’
Demonstration of ethical, integrity, and professional standards as outlined by the Firm

Nice To Haves

CPA
Insurance industry experience
Prior “Big 4” or other large professional services firm experience

Responsibilities

Provide Oversight and Leadership of Contract Compliance/Risk Mitigation Function
Provide high-level contract compliance/risk mitigation support to partners and engagement leaders across multiple client teams
Oversee contract intake, review, and approval workflows; ensure accuracy, completeness, and alignment with firm policies
Serve as the day-to-day liaison to the Office of Risk Management on risk, legal, and other significant matters; interact with other teams within the firm to support compliance and mitigate risks to the firm
Maintain contract-related documentation, including statements of work/work orders, contract amendments, and client correspondence
Serve as a subject-matter resource for contract compliance/risk mitigation processes and best practices
Document critical/key aspects of contract reviews for escalation to next levels, focusing on most important points and highlighting risk factors for consideration
Manage competing priorities and respond quickly to shifting needs in a fast-paced environment
Review team members’ work for accuracy and completeness; ensure consistency with team and firm standards; supplement and enhance documentation as needed to deliver work product that is clear and concise for executive leadership
Prepare high-quality presentations, documents, and client-ready materials
Support risk management activities by ensuring compliance with firm policies and quality standards
Provide guidance, functional coaching, and informal supervision to other compliance staff
Support training efforts and help guide team members
Recommend improvements and efficiencies to contract, financial, and engagement workflows
Model professionalism, accountability, and operational excellence
Prepare Management Monitoring Reports and Assist with CFO-type Analysis
Analyze monthly financial results, including revenue, utilization, margins, and engagement performance
Prepare financial summaries, variance analyses, and insights for leadership review
Support forecasting, budgeting, and pipeline tracking activities
Monitor engagement economics and proactively flag issues related to scope, billing, or profitability
Guide other team members in understanding financial reporting and analysis key objectives
Prepare weekly time analysis highlighting exceptions (includes follow up on “red flag” exception items)
Assist with monthly reporting to RRC leadership (e.g., financial results, hour forecasts, analysis of changes in net billed rate per hour, client realization metrics, etc.)
Prepare revenue tracking report, client services report, and work closely with RRC Partners to ensure integrity of data
Anticipate questions from leadership and follow up on the back end on questions and unusual items
Identify operational and technical inefficiencies and effectively communicate findings along with a proposed solution to leadership
Support the proposal process, when necessary, and perform QA reviews to ensure message quality, format, and content meet the stated objectives and are consistent with internal communication guidelines; serve as a backup to assist proposal team in a hands-on capacity, when required.
Prepare and coordinate RRC Team call presentations
Perform other duties as assigned
Assume Accountability for High-Quality Work Products
Apply RRC policies and procedures and continuously identify and implement improvements
Execute and enforce contract‑compliance procedures and engagement finance controls; document exceptions and escalate per policy
Effectively use internal systems (e.g., Workday, Power BI, etc.) to generate various reporting (some of which may need to be downloaded to spreadsheets) and various analytical tools for RRC engagements and leadership’s oversight and management of projects – for example: set up and maintain client information within the practice management system to ensure quality control and firm compliance standards, compile and analyze various time reporting analyses, download and prepare data analysis from internal systems related to project time incurred, and assist with other various ad hoc reporting areas
Help track firm required compliance items and ensure proper documentation
Perform Quality Assurance (QA) review of key documents (e.g., proposals and draft memos/reports, as requested); ensure QA is appropriate across internal files to ensure compliance if selected for internal review
Assist in maintaining ownership of RRC’s SharePoint site and ensure important documents are filed on SharePoint as appropriate
Operational Oversight and Quality Assurance
Assist in delivering employee new hire orientation
Coordinate closely with other disciplines and team members (e.g., Office of Risk Management, Information Technology Governance, Human Resources, Insurance Requirements, etc.)
Maintain regular updates to RRC marketing tools to reflect accurate, current information such as marketing calendars, 50-state marketing grids for financial/market regulation opportunities, conference planning tools, marketing literature, etc.; monitor current updates to team members’ resumes/bios and help inspect the quality of these documents
Perform other duties as assigned