Compliance & Operations Specialist

Aeon Health

2d•CA$85,000 - CA$100,000•Remote

About The Position

Aeon Health is seeking a Compliance & Operations Specialist to strengthen its systems, documentation, and coordination efforts related to compliance, certification readiness, and operational governance. This role involves working cross-functionally with internal teams and external specialists to manage compliance and operational work-streams, develop documentation, coordinate requirements, track remediation, and drive initiatives to completion. The goal is to create clarity, enhance regulatory readiness for audits and expansion, and build scalable practical systems.

Requirements

3+ years of experience in operations, governance, compliance, or a related field, ideally with exposure to a regulated environment.
Exceptional writing and documentation skills, with the ability to translate technical, regulatory, legal, and operational information into clear, accurate, practical documentation.
Ability to move initiatives forward across teams, manage priorities and dependencies, maintain clear ownership and timelines, and escalate risks.
Integrity, professionalism, and discretion, with sound judgment and the ability to handle sensitive and confidential information with care.
Strong organization and attention to detail, with the ability to manage competing priorities and produce accurate, high-quality work.
Initiative and resourcefulness, with the ability to navigate unfamiliar requirements, find information and expertise, and keep work moving while knowing when to collaborate or seek guidance.
Curiosity and learning agility, with the eagerness to understand the business and technology and build knowledge quickly.

Nice To Haves

Experience in Canadian healthcare technology, digital health, clinical operations, electronic medical record systems, or another regulated SaaS environment.
Experience with Canadian healthcare privacy and regulatory requirements, Privacy Impact Assessments, or comparable requirements in other jurisdictions.
Experience with SOC 2, ISO standards, audits, certification readiness, risk management, vendor governance, or policy lifecycle management.
Familiarity with SaaS, cloud environments, information security, or related technical concepts.
Experience with GRC or compliance automation platforms for control monitoring, evidence management, audit readiness, or compliance workflows.
Contract administration or experience coordinating compliance and governance requirements with legal counsel or other specialists.

Responsibilities

Strengthen governance programs by maintaining and improving documentation, policies, standards, registers, review cycles, and decision records.
Coordinate compliance and assurance activities, including SOC 2, PIPEDA compliance, and ISO 9001, by coordinating evidence, maintaining control documentation, and tracking findings and remediation.
Advance regulatory readiness and geographic expansion by researching requirements, translating findings into work plans, maintaining a regulatory readiness roadmap, and coordinating contributors.
Strengthen technical governance documentation by partnering with Engineering to document security controls, policies, procedures, and mapping controls to frameworks.
Improve operational systems and documentation by developing SOPs, improving workflows, strengthening knowledge management, and identifying opportunities for efficiency, including the use of AI.
Drive cross-functional initiatives through completion by identifying and coordinating stakeholders, maintaining ownership and timelines, and ensuring follow-through.
Identify and escalate risks and improvement opportunities by monitoring workstreams for emerging requirements, gaps, or risks.