Spare Parts DK - Contract Administrator

Everllence•Brookshire, TX

13d•Onsite

About The Position

As a Contract Administrator, you will process, coordinate, and support daily sales tasks with colleagues in the Spare Parts Team, regional customers, and the global organization. The position is an extended sales position from the Everllence Headquarters in Holeby, Frederikshavn, and Copenhagen, Denmark.

Requirements

Previous experience with international shipping, incoterms and tight deadlines.
Experience in order processing and sales support.
Demonstrated effectiveness in prioritizing multiple tasks, monitoring progress, and managing efforts in order to meet deadlines.
Ability to uphold the highest ethical standards, high integrity.
All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.

Nice To Haves

Knowledge of the maritime industry, diesel engines and/or power plants.
SAP knowledge an advantage but not a must.
Entrepreneurial mindset combined with a high degree of customer orientation.
Sound interpersonal, presentation and intercultural skills and understanding.
Very good coordination and organization skills in a dynamic environment.

Responsibilities

Coordinate and ensure the timely delivery of spare parts in accordance with customer agreements and delivery commitments.
Prepare and issue quotations, order confirmations, and related sales documentation while maintaining accurate records and correspondence archives.
Respond promptly to customer inquiries and requests, ensuring consistent and professional communication.
Monitor order status, delivery schedules, and material availability in SAP to support on-time delivery performance.
Follow up with Purchasing, Supply Chain, and Materials Management teams to resolve workflow issues and improve delivery timelines.
Facilitate effective communication between customers, the global organization, shipping providers, and internal stakeholders throughout the sales process.
Provide post-order support to customers and internal teams, including handling claims, delivery issues, and other service-related inquiries.
Maintain and update customer, vessel, and regional master data, ensuring the accuracy of SAP records and customer databases.
Monitor delivery schedule changes and proactively communicate critical updates to customers and relevant stakeholders.
Support accounts receivable activities by assisting with customer debt collection and overdue payment follow-up.
Contribute to a positive and collaborative work environment while supporting continuous improvement initiatives.