Contract Administrator

First Advantage•Atlanta, GA

14d•$24 - $29•Remote

About The Position

The Contract Administrator works under general supervision and reports to the Manager of Contract Compliance. This role provides administrative and procedural support for contract-related activities and serves as a key point of contact for contract process inquiries. The Contract Administrator regularly interacts with Legal, Contract Specialists, and cross-functional teams including Sales, Operations, and Information Technology. The Contract Administrator assists Contract Specialists by providing procedural support, responding to general process questions, and handling administrative contract requests. The role also supports document management, electronic signature coordination, and contract record retention, while escalating complex issues as appropriate. The Contract Administrator works collaboratively with Contract Specialists, Legal, and Operations management to ensure contract processes are followed accurately, efficiently, and in alignment with organizational standards.

Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Legal Studies, or a related field preferred.
2+ years of experience in contract administration, office administration, customer service, or a related support role.
Basic familiarity with Microsoft Office applications (Word, Excel, Outlook).
Experience with or ability to learn and use contract management tools, document repositories, and electronic signature platforms such as DocuSign.
Customer Service Skills: Ability to respond professionally and courteously to internal and external inquiries.
Attention to Detail: Demonstrated accuracy in reviewing documents, entering data, and following procedures.
Organization & Time Management: Able to manage multiple requests, prioritize tasks, and meet deadlines with guidance.
Communication: Clear, concise written and verbal communication skills; able to ask questions and relay information effectively.
Willingness to Learn: Openness to developing knowledge in contract processes, documentation standards, and compliance requirements.
Problem-Solving: Ability to identify basic issues, gather information, and escalate when appropriate.
Team Collaboration: Works well with peers, supports cross-functional teams, and maintains a positive, cooperative approach.

Responsibilities

Provide timely and professional customer service support to internal stakeholders and external parties on contract-related matters.
Act as a primary point of contact for general administrative contract inquiries, delivering accurate information, guidance, and resolution.
Prepare, compile, and manage administrative contract document assembly requests, ensuring accuracy, consistency, and compliance with approved templates, standards, and procedures.
Manage and fulfill historical contract and document requests, maintaining complete, accurate, and equitable coverage across all records and systems.
Process, track, and maintain documentation for contract termination requests in accordance with established company policies and contractual obligations.
Coordinate and administer DocuSign requests, including document preparation, routing for signature, execution, and completion tracking.
Support and respond to Information Security (InfoSec) requests related to vendor and contract documentation, ensuring compliance with organizational and regulatory requirements.