Contract Administrator

CBX Solutions Recruiting Team • Dover, DE

1d

About The Position

Build Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.
Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:
Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
Work-Life Balance: Generous paid time off for rest, family, and self-care.
Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Requirements

• Bachelor’s Degree or an equivalent combination of education/experience preferred
• Current and valid US driver’s license preferred
• Attention to detail
• Proficient computer skills, including Microsoft Office Suite
• Intermediate level Excel skills required- must be able to use pivot tables, VLOOKUP’s and filters
• Strong organizational skills
• Effective oral and written communication skills
• Experience in Sedona a plus
• Strong interpersonal and customer service skills
• Ability to multi-task, work under pressure, and meet deadlines

Responsibilities

• Manage the process of reviewing and administering all recurring monthly revenue and associated licensing.
• Invoicing customers, managing contract cancellations and annual renewals, and ordering required product licenses from vendors.
• Work with accounting, sales staff, and vendors to ensure compliance with all recurring contract terms.
• Serve as a liaison between Sales Department and Finance Team for recurring revenue contract issues and approvals.
• Responsible for managing licenses and Software Support Agreement renewals, additions, and cancellations.
• Reconciliation of vendor invoices to active licenses.
• Coordinate the annual Master Renewal process with the Sales Team.
• Responsible for the entire recurring revenue contract cancellation process.
• Run Cycle Billing each month for recurring revenue in accounting software.
• Issue customer credits for recurring revenue cancellations as needed.
• Assist with importing jobs from sales system into accounting software.
• Provide excellent internal and external customer support regarding recurring revenue contract inquiries.
• Creating Inspections schedules in accounting software for customer accounts.
• Responsible for billing of customer pass through internet services.
• Prepare monthly recurring revenue tracking reports for month end close.
• Prepare and submit monthly Cry Wolf (false alarm) reporting to different state agencies.
• Other relative duties as assigned.

Benefits

• Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level