Contract Administrator

Event Source•Garfield Heights, OH

8d•Onsite

About The Position

We’re seeking a positive and motivated individual who embodies our Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART) to join our team as a Contract Administrator (CA). The CA plays a key role in ensuring rental contracts are completed accurately and efficiently. Working independently from Sales and Operations, the CA oversees post-event reconciliation, including verifying returns, reviewing damage claims, applying Rental Assurance (RA) rules, and finalizing invoices. This role ensures proper process adherence, protects inventory, and supports defensible billing outcomes.

Requirements

Proficiency in Sage 100 or equivalent ERP system preferred.
2+ years in Equipment Rental, Logistics, or Supply Chain operations.
Demonstrated attention to detail and commitment to accurate record-keeping.
Strong analytical and problem-solving skills.
Ability to apply complex billing rules accurately.
Effective time management to handle multiple contracts within strict deadlines.
High School Diploma or equivalent required; Associate or Bachelor’s degree in Business, Accounting, or related field preferred.
Successful completion of background check and drug screening.
Completion of a 5-minute Predictive Index (PI) Behavioral Assessment.

Nice To Haves

Proficiency in Sage 100 or equivalent ERP system preferred.
Associate or Bachelor’s degree in Business, Accounting, or related field preferred.

Responsibilities

Contract Reconciliation & Invoicing
Daily Verification: Review delivery and return documentation for accuracy.
Damage Claims: Assess claims with supporting evidence to ensure fair resolution.
Consistent Billing: Apply RA and standard billing procedures according to company policy.
Timely Resolution: Complete final counts and invoices promptly, while addressing discrepancies within defined timelines.
System & Data Accuracy
Maintain accurate invoices, credits, and adjustments in Sage 100 (or similar systems).
Keep organized, audit-ready digital and physical records of all reconciliations and client communications.
Collaboration & Support
Coordinate with the warehouse team to verify final counts.
Support Accounting with accurate statements and collection efforts.
Serve as the neutral point of contact for post-event billing, ensuring objectivity in all client interactions.