Contract Administrator

Renewal by Andersen Metro & MidwestFarmingdale, NY
Onsite

About The Position

The Contract Administrator acts as a vital link between Sales and Production, ensuring all contracts are complete, accurate, and ready for processing. Reporting to the Intake & Ordering Lead, this role reviews incoming contracts, verifies documentation, communicates corrections, manages job holds, converts opportunities in rForce, and maintains digital files.

Requirements

  • High school diploma required
  • At least 2 years’ experience in contract/order processing or similar roles.
  • Proficiency with rForce (Salesforce), Microsoft Office, and digital filing.
  • Strong attention to detail, organization, communication, and problem-solving skills.
  • Ability to work independently and collaboratively, managing high volumes and prioritizing effectively.

Nice To Haves

  • degree in related field preferred
  • Knowledge of window/door products and installation is a plus.

Responsibilities

  • Verify customer info, product specs, pricing, permits, signatures, financing, and other required documentation.
  • Identify and communicate missing or incorrect info, place jobs on hold if needed, track follow-ups, and escalate unresolved issues.
  • Convert approved opportunities to sold orders in rForce, ensuring data accuracy.
  • Upload and organize all related documents securely and systematically within rForce.
  • Ensure orders meet standards before production, identify error trends, and support process improvements.
  • Prevent billing duplicates, canceled jobs, and overlapping schedules.
  • Maintain accuracy, timeliness, professionalism, and compliance in contract processing.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) with generous company match percentage.
  • PTO & paid holidays.
  • Student loan repayment and scholarship program.
  • Employee perks discount program, and more!
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