Continuous Improvement Specialist III

University of Central Florida•Orlando, FL

7d•Onsite

About The Position

Facilities and Business Operations at UCF is seeking a skilled Continuous Improvement Specialist III to support the Director of Process Improvement. This role is crucial for driving initiatives that enhance efficiency, reduce waste, and strengthen operational performance within the organization. The specialist will plan and coordinate process improvement projects from initiation to completion, ensuring project timelines are met, milestones are tracked, and progress is reported to stakeholders. Key responsibilities include identifying workflow gaps and operational inefficiencies through process mapping and data analysis, and developing clear, consistent business process documentation and standard operating procedures (SOPs). This position requires close collaboration with cross-functional teams to gather insights, communicate project updates, and provide analytical support. The specialist will analyze performance trends, conduct root cause evaluations, and define improvement opportunities using both qualitative and quantitative data to support continuous improvement project planning and execution.

Requirements

Bachelor’s degree and 4+ years of relevant experience; or High School Diploma (or equivalent) and 8+ years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Valid Class E driver’s license.
Must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Nice To Haves

3+ years of experience in process improvement, operations, or a related field, preferably within a manufacturing, facilities, or large organizational setting, with demonstrated contributions to improving efficiency and quality.
Working knowledge of Lean, Six Sigma, or other process improvement methodologies; Lean or Six Sigma Green Belt certification is preferred.
Familiarity with cross-functional business operations such as facilities, procurement, finance, or customer service, and the ability to understand how processes connect across departments.
Strong analytical and problem-solving skills with the ability to interpret data and support performance improvement decisions.
Demonstrated ability to collaborate effectively with teams, communicate with stakeholders, and present findings and process documentation clearly.
Experience managing multiple projects simultaneously while maintaining organization, attention to detail, initiative, and adaptability in a dynamic environment.

Responsibilities

Support the planning and coordination of process improvement projects by leading projects, maintaining project timelines, tracking milestones, compiling lessons learned for post-project evaluation, and reporting progress to stakeholders.
Identify workflow gaps or inefficiencies through process mapping, data analysis, and the development or maintenance of business process documentation and standard operating procedures (SOPs).
Collaborate with departments and project teams to gather input, communicate updates, and provide documentation or analytical support that enhances stakeholder understanding and engagement.
Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.
Apply Lean and Six Sigma tools to support problem-solving and waste-reduction efforts across the organization.
Support the promotion of a continuous improvement culture by helping plan and facilitate Kaizen events, developing visual tools and materials, and documenting outcomes to sustain performance improvements.