Continuous Improvement Specialist II

Cleveland Clinic

1d•Hybrid

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Continuous Improvement Specialist manages medium to large improvement activities or projects, leveraging project management tools to deliver results. You will apply the Cleveland Clinic Improvement Model (CCIM) building and advancing capabilities of caregivers through teaching, facilitating and coaching caregivers. A caregiver in this position works Monday through Friday 8:00am to 5:00pm. Primary location is CC Main Campus but can provide support to other Northeast Ohio facilities.

Requirements

Bachelor's Degree.
Four years of business or healthcare experience.
Two years of process improvement or two years of project management with an expectation of being able to deliver CI tools within 12 months.
Strong communication skills and demonstrated ability to collaborate at all organizational levels with assistance or guidance from a senior team member or above.
Demonstrated ability to teach/coach managers and caregivers regarding continuous improvement principles and practices with assistance from a senior team member or above.
Has coached and trained leadership and frontline caregivers on execution of kaizen process.

Nice To Haves

Master's Degree.
Project Management Professional (PMP) or Lean certification.
Healthcare experience.

Responsibilities

Growing knowledge of the CCIM while implementing and applying it to operational teams. This knowledge growth should include but not be limited to increasing teams' knowledge in Organizational alignment, Visual management, Problem-solving, and Standardization.
Lead small or medium-sized projects leveraging intermediate Continuous Improvement and project management tools.
Teach, coach, and mentor frontline caregivers and leadership on continuous improvement best practices.
Build capability in analyzing and measuring the effectiveness of existing processes to develop sustainable, repeatable and quantifiable process improvements in medium to large sized areas with minimal oversight and guidance from Senior CIs and above.
Drive medium to large improvement activities toward quantifiable results
Research best practices within and outside the organization and apply learnings to assigned area.
Participate in the collection and analyzation of process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost
Establish effective working relationships with primary work groups to execute job deliverables.

Benefits

Follows standard precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
We know that fully supporting our caregivers is what creates the best outcomes for our patients.
Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries.
For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education.
Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation.
Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States.
U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey.
Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties.
Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.