Continuous Improvement & Quality Specialist

Peco Pallet•Michigan Center, MI

70d•Remote

About The Position

The Continuous Improvement and Quality Specialist supports continuous improvement and quality initiatives across PECO operations. Working directly with depot and field teams, the position helps identify improvement opportunities, implement Lean principles, facilitate problem-solving activities, and support corrective action processes. It combines hands-on operational engagement with administrative support for quality systems, project activities, and performance tracking. Success requires strong communication, practical problem solving, and the ability to influence change through collaboration, coaching, and training. The role supports Lean implementation, operational improvement projects, standardized work, depot certification readiness, visual management, quality concern resolution, quality system administration, and process standardization across locations. It also plans and facilitates training and improvement events and builds working relationships across operational and corporate functions. The position is remote, with frequent time in depots, shop floors, warehouses, and other operational settings, and requires travel up to 75%.

Requirements

Strong facilitation and communication skills.
Ability to lead and influence without direct authority.
Practical understanding of Lean manufacturing and continuous improvement concepts.
Strong organizational and problem-solving skills.
Comfort working in operational and shop-floor environments.
Team-oriented approach and positive, engaging manner.
Ability to travel extensively and work independently.
Proficiency with Microsoft Office and business systems used for project tracking, analysis, and communication.
Ability and willingness to travel extensively to support field implementation, shop-floor training, and operational improvement activities.
Must follow applicable site safety requirements, personal protective equipment requirements, and operational procedures while in field locations.

Nice To Haves

Bachelor's degree preferred, or equivalent work experience.
Early-career to mid-level experience in operations, manufacturing, logistics, quality, Lean, continuous improvement, or related business experience preferred.
Practical experience supporting Lean activities, process improvement, root cause analysis, corrective action, or visual management preferred.
Base knowledge of quality systems, audit support, customer quality documentation, or CRM processes preferred.
Lean Six Sigma, quality systems, or related continuous improvement certification preferred but not required.

Responsibilities

Coordinate and support Lean implementation activities, including Depot in the Box, Depot Bronze training, implementation workshops, and field coaching on Lean tools and practices.
Serve as the assigned Lean resource for designated operational improvement projects by supporting kickoffs, scope definition, process mapping, action planning, and follow-up using Lean, PDCA, and root cause analysis.
Partner with operations teams to identify waste, evaluate process gaps, and implement improvements supporting standardized work, depot certification readiness, and sustained performance.
Support visual management and workplace organization initiatives, including 5S events, depot layout improvements, shadow boards, signage, and visual controls.
Develop, update, and communicate process documentation, standard work materials, project trackers, scorecards, and performance metrics.
Coordinate the quality concern process by documenting issues, supporting investigations, assisting with root cause and corrective action development, maintaining CRM-related information, and tracking follow-up through resolution.
Support quality system administration and network process standardization by maintaining quality records, assisting with audits or reviews, organizing templates and tools, and helping ensure consistent application of quality procedures.
Plan and facilitate training sessions, workshops, waste walks, and improvement events with depot, field, and operational teams.
Build working relationships across operations, quality, safety, training, and corporate functions to align improvement priorities, remove barriers, and support consistent execution.
Perform other related duties as assigned.