Quality & Continuous Improvement Specialist

Taylor Communications•Murfreesboro, TN

About The Position

Taylor Corporation is seeking a Quality Assurance Specialist II to support quality, safety, and continuous improvement initiatives. The role works closely with site leadership to develop, maintain, and improve quality systems and processes. The successful candidate understands effective quality systems, works independently, and identifies issues and implements improvements. The stated schedule is approximately 7:00 AM to 4:00 PM, with flexibility to support second-shift operations and training as needed. Candidates must be authorized to work in the United States without employer sponsorship.

Requirements

Experience working with quality systems and operating procedures in a manufacturing environment.
Knowledge of ISO quality standards and quality management processes.
Experience maintaining, developing, or improving quality procedures and documentation.
Ability to identify quality issues, investigate root causes, and recommend corrective actions.
Intermediate to advanced proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Good written and verbal communication skills.
Good mathematical skills and attention to detail.
Basic knowledge of workplace safety standards.
Ability to work independently, manage priorities, and collaborate with production and leadership teams.
Authorization to work in the United States without employer sponsorship.

Nice To Haves

Experience with ISO 9001 standards.
Experience developing or managing quality systems and processes.
Experience with Lean, Six Sigma, or other continuous improvement methodologies.
Experience using A3, 8D, or similar problem-solving methods.
Quality experience in automotive or other manufacturing environments.
Lean Six Sigma certification.
Bachelor’s degree in a related field.
Two or more years of relevant quality experience.

Responsibilities

Maintain ISO documented information, including writing and updating work instructions and forms and training employees on them.
Generate, analyze, and report quality and safety KPI data to the management team.
Review production documentation for compliance with quality standards and identify discrepancies or areas for improvement.
Perform internal audits and compliance assessments of production and quality systems.
Support production in maintaining equipment calibration for ISO-related activities.
Create and issue electronic corrective action reports (eCARs) and nonconforming material reports (NCMRs).
Help develop, implement, and maintain quality management systems and procedures.
Support management in maintaining and improving plant quality and safety standards.
Assist with customer and third-party audits.
Work with production and leadership teams to investigate quality issues, identify root causes, and implement corrective actions.
Participate in continuous improvement projects to improve quality, efficiency, and operational processes.