Continuous Improvement Manager - DTV

ALL REALTRUCK Career • Grand Forks, ND

3d

About The Position

The Manager of Continuous Improvement will oversee the continuous improvement/process engineering efforts for the functional area. This role will manage and develop CI initiatives to support best in class processes and strategies. This position will work with leadership and support partners within other business units, to drive best practices and provide operational excellence methodology training and mentoring, while using data and change management to drive functional improvements within the organization.

Requirements

• Bachelor’s degree in a related field required.
• 7+ years of experience leading large scale cross functional projects required, which may include 1-3 years of supervisory experience.
• 3+ years of experience in Continuous Improvement, Lean and/or Six Sigma (black belt is a plus) required.
• Experience in delivering robust training.
• Proven track record of converting model inputs and outputs into tangible real-world outcomes.
• Process path subject matter expertise in a fast-paced distribution center environment.
• Strong quantitative and analytical skills used to solve difficult and complex problems.
• Proficient in the use of office automation tools, including Microsoft Office (Excel, Outlook, Word, PowerPoint, Access), Project Management applications, and Internet applications.
• Ability to read, analyze, and interpret performance-based data.
• Ability to work in both a team environment or independently, and comfortable handling some ambiguity.
• Ability to meet tight deadlines while supporting various projects.
• Ability to work efficiently in a fast-paced, changing environment.
• Ability to communicate effectively and break down complex topics into clear problem definitions with data-driven recommendations; Able to communicate to a variety of stakeholders and decision-makers at all levels of the organization, including ELT members deciding on large scale projects and investments.
• Frequent travel required; ability to travel 50%.

Nice To Haves

• First-hand experience in ecommerce or distribution operations environment preferred.

Responsibilities

• Implement a robust 5S Program: o Teach 5S methodology to site leadership teams and associates. o Provide visual standards to various brand locations to maintain awareness for associates; provide standard tools, supplies mechanisms to maintain 5S standards. o Implement 5S program inclusive of zone breakdowns, ownership, audits, and reporting mechanisms.
• Implement GEMBA program: o Teach GEMBA to site leadership teams and associates. o Establish GEMBA boards, tools and routines for the DC network. o Create feedback loop/communication mechanism for GEMBA findings, report outs and associated action item tracking and completion.
• Support in the standardization of labor planning/staffing routines, tools and mechanisms, accounting for planned volume, UPMH goals and staffing needs to help drive operational cost control.
• Teach site leadership teams how to utilize Plan, Do, Check, Act (PDCA) approach to problem solving. o Develop and teach PDCA tools and communication plans.
• Teach site leadership teams how to perform true root cause analysis to aid in problem solving.
• Establish Leadership standard work routines and tools, including but not limited to Leader Standard Work (LSW) checklists, standardized start-up meeting templates, glass wall displays, handoff scorecards, shift performance reporting.
• Standardize the one best way for process execution at a process path/functional level, partnering with learning and development to document and train to these defined process details.
• Participate in the development and implementation of new cost and process improvement initiatives.
• Manage process optimization scope of work, inputs, assumptions, and validation of all optimization projects.
• Liaise with various departments including operations, learning and development, safety, quality, and customer support to understand and integrate their needs and perspectives when project planning.
• Prepare detailed reports on project status, challenges and outcomes.

Benefits

• Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start).
• Need balance? We’ve got wellbeing days and parental leave.
• Want to grow? Take advantage of educational reimbursement.
• Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees