Continuous Improvement and Quality Manager

ProAmpac•Ontario, CA
•Onsite

About The Position

As our Continuous Improvement & Quality Manager, you'll champion quality, food safety, Lean manufacturing, and operational excellence initiatives that directly impact safety, quality, delivery, cost, and employee engagement. You'll partner across Operations, Maintenance, Supply Chain, Sales, and Customer Service to help our facility perform at its best every day.

Requirements

  • Leads with confidence and influence
  • Loves solving problems and challenging the status quo
  • Uses data to drive decisions
  • Builds trust across all levels of the organization
  • Thrives in fast-paced manufacturing environments
  • Inspires teams to embrace change and achieve results

Responsibilities

  • Lead all quality assurance, quality control, and food safety programs
  • Drive compliance with customer requirements, GMPs, regulatory standards, and quality systems
  • Lead audits, CAPA processes, customer complaint investigations, and corrective actions
  • Analyze trends, eliminate recurring issues, and elevate customer satisfaction
  • Build strong relationships with customers and suppliers as a trusted quality leader
  • Lead Lean Manufacturing and Operational Excellence initiatives
  • Facilitate Kaizen Events, Value Stream Mapping, and Rapid Improvement Workshops
  • Deploy tools such as DMAIC, A3, Fishbone Analysis, 5 Whys, SPC, and FMEA
  • Deliver measurable productivity improvements and sustainable cost savings
  • Create a culture where employees actively participate in problem-solving and process improvement
  • Coach, mentor, and develop future leaders
  • Train teams on Lean principles, quality systems, food safety, and problem-solving methodologies
  • Build accountability, engagement, and a mindset of continuous growth
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