Continuous Improvement Analyst

HelloFresh • Abbotsford, BC

7h • CA$58,000 - CA$68,000 • Onsite

About The Position

Reporting to the Senior Manager, Operational Excellence (OpEx), you will support OpEx teams in delivering continuous improvement projects across distribution center operations, from defining opportunities, data analysis, solution design, implementation and process change management. As a part of the OpEx team, you will play a key role in improving our operational quality, efficiency & waste, and help us deliver the best possible value to our customers by developing a deep understanding of our processes, data and technology.

Requirements

• Bachelor’s degree in business, engineering, supply chain, or a similar field
• 2+ years of experience working in operations management or a related field
• A natural curiosity to understand how different systems/processes work and a bias for action to improve them
• A proactive and ambitious mindset: you take ownership of your work and think beyond the scope of a given assignment
• A charismatic attitude to getting buy-in on your ideas from the design stage to implementation on the shop floor
• Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and data visualization systems
• A willingness to travel within Canada up to 15% of your working time

Nice To Haves

• Experience with AI tools is a plus
• Root Cause Analysis tools: 5 Whys, Fault Tree Analysis, 6W2H, etc.
• Familiarity with Lean/Business Process Mapping
• Basic coding and/or data visualization (e.g. SQL, Tableau). If you know how to write code and pull data, that’s awesome. If not, don’t worry as long as you have an interest in it and aptitude for learning it.

Responsibilities

• Drive the Operational Excellence vision of continuously improving quality, efficiency and engagement
• Quickly understand and communicate complex processes to others
• Take ownership of core warehouse and production processes by driving standardization and continuous improvement
• Act as a champion of site operations, working closely with stakeholders both on the shop floor and in the office alike
• Leverage large internal datasets to drive decisions, identify and quantify opportunities, and prioritize to deliver improvements in cost & quality
• Support root cause and failure mode & effects analyses to mitigate risks and prevent recurring issues related to product quality, pick and pack accuracy, minute-per-box efficiency, and waste
• Support the development and delivery of communication and change management plans to relevant stakeholders to identify and remove project implementation risks and effectively launch and sustain operational changes
• Create standard operating procedures, work instruction documentation and other visual management tools
• Track and provide project progress updates in the OpEx Roadmap
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties, as assigned.

Benefits

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level