Continuity of Care Specialist

PATH People Acting To Help, Inc.•Philadelphia, PA

About The Position

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member to provide quality services. Assist in the coordination of all intake services for OP. Provide inpatient liaison services when individuals receiving OP services do not have other types of CM. Coordinate linkages to other agencies, levels of care, and resources as needed. In collaboration with COC Specialist II and OP staff, provide crisis management for individuals receiving OP services. Maintain the Specialized Case Management caseload, maintaining communication with outside treatment team and family members for continuity of care & ensuring all documentation remains in compliance.

Requirements

Bachelor’s degree in human Services or related field required
Minimum of two years experience working in human services with some quality improvement preferred
Ability to use Electronic health Record required
Excellent writing and analytical skills required
Attention to detail
Driver's License Required

Nice To Haves

Basic Word, Excel and Power Point Skills desired
Knowledge of program evaluation, continuous quality improvement, and managed care procedures related to the behavioral health field preferred
Vehicle Preferred but not required

Responsibilities

Provide linkages to other agencies and services as needed
Utilize the ASAM assessment tool with individuals who need substance use services, as credentialed
Provide specialized case management to individuals who have developmental disabilities and receive services through CLAs at non-PATH organizations, ensuring coordination of care and completion of all required documentation for care.
Coordinate crisis, inpatient liaison, and case management services with other staff in COC/OP Department
Participate in crisis assessment to ensure individual receives necessary supportive intervention and assistance in managing and resolving the crisis and develop a crisis plan to assure coordination of recommended disposition
Function as a member of the agency’s internal crisis team and after successful completion of mandatory training restrain, or place in restraints, those individuals who are unable to control themselves and present danger to themselves or others.
Communicate with your supervisor about individuals needing higher level review
Collaborate with financial liability department regarding insurance and billing issues
Schedule intake assessments by screening individuals over the phone or through the walk-in clinic
Provide coverage of intake/crisis phones
Assist individuals with gaining access to needed psychiatric, medical, social, residential, financial and other services as appropriate for the individual
Ensure collaboration with individuals’ treatment teams, including the psychiatrist when coordinating care
Notify supervisory staff of emergencies and urgent issues in a timely manner
Complete or assist others in completing an involuntary commitment petition
Make approved home visits
Maintain and update resource file
Other Duties as assigned