Continuing Education Assistant

Brooklyn Botanic Garden•New York, NY

About The Position

Brooklyn Botanic Garden seeks a friendly, professional, and organized Continuing Education Assistant to support classes, workshops, professional programs, and events for adult audiences. Programs cover topics including horticulture, gardening, nature, art, wellness, food, and floral design. The role supports classroom spaces and departmental calendars, manages data, and coordinates evening and weekend classes. The position is part-time, permanent, and non-exempt, at $25 per hour, for 18 hours per week. The schedule is Tuesday–Thursday and Saturday, with weekday hours from 2:30–6:30 p.m. and Saturday hours from 9 a.m.–3:30 p.m. Hours may vary based on departmental needs, and some schedule flexibility may be possible.

Requirements

  • Associate’s degree and one year of relevant experience, or an equivalent combination of education and experience.
  • Excellent communication skills, including email communication.
  • Knowledge of audio-visual equipment or willingness to learn basic functions.
  • Friendly and professional demeanor, with excellent customer service skills.
  • Self-motivated and flexible, with the ability to solve problems efficiently and independently.
  • Detail-oriented and organized.
  • Proficiency in Microsoft Office, especially Word, Excel, and Outlook, and ability and willingness to learn other programs.

Responsibilities

  • Correspond with instructors to determine their needs.
  • Prepare printed handouts and other course materials for in-person classes and deliver them to the classroom.
  • Schedule and start Zoom meetings for virtual classes and assist with technical issues and Zoom tools as needed.
  • Serve as the point person for student questions, share class details with students in advance, and answer questions in the Continuing Education general inbox.
  • Print, distribute, and collect evaluations, and enter evaluation input into the database when relevant.
  • Assist with IT issues as needed, including classroom computer and projector issues.
  • Submit weekly work orders to facilitate classroom setup and submit additional room-setup work orders for special events as needed.
  • Inventory classroom supplies, keep the classroom organized and clean, and coordinate with Continuing Education staff and teachers to keep closets clutter-free.
  • Maintain departmental and institutional calendars.
  • Perform other related duties or special projects as directed.

Benefits

  • Up to 56 hours of paid NYC Protected Time-Off and 32 hours of unpaid leave.
  • Short-term disability and New York Paid Family Leave.
  • CIRS pension and 401(k) plan for eligible employees, plus life insurance through CIRS.
  • Public Service Loan Forgiveness-eligible employer.
  • Museum pass providing free entry to many museums in New York City.
  • Free Garden admission for the employee and one guest.
  • Employee discount at BBG’s retail shop and food venues.
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