Continent Planning & Ops Lead

H&M Group•New York, NY

2h•Onsite

About The Position

As a Continent Planning & Ops Lead, your main focus will be to drive operational excellence and optimize supply flows across markets by managing allocation, replenishment, digital fulfilment parameters, and cross‑functional coordination with logistics. You ensure consistent standards, efficient stock movements, and successful implementation of network and delivery frameworks at a continent level. This on-site role reports into our Inventory Optimization Manager and is based out of New York Support Office.

Requirements

Bachelor’s or Master’s degree (or equivalent) in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related quantitative field
Logistics and fulfillment expertise: Solid understanding of warehouse operations, order fulfillment flows, and transport capacity management
Operational problem-solving: Hands-on mindset with the ability to resolve bottlenecks, anticipate constraints, and adapt plans quickly
Planning and coordination: Strong ability to align supply, logistics, and market needs to ensure feasible and efficient stock movements
Analytical capability: Skilled in analyzing fulfillment KPIs and logistics data to identify root causes and improvement opportunities
3–5 years of experience in logistics, fulfillment, or supply chain operations within retail, fashion, or FMCG with proven track record of working with warehouse or transport planning, order management, or stock flow coordination

Responsibilities

Responsible for the follow-up on operational standards across Planning Markets, incl. parameters, process updates, pre-season settings
Responsible for standardized processes across Planning Markets for allocation and replenishment strategies
Oversee together with D&S Specialist stock deployment on Planning Market/ RW level
Flag risks related to capacity and operational constraints based on supply plans
Follow-up together with D&S Specialist on disbalances of supply in relation to demand between Planning Markets and act with: Moves:
Responsible for planning and operation of stock balance actions between Planning Markets/ RW
Own moves budget and forecast process and ensure involvement from logistics
Follow up on the moves uplift, profit and lead times
SPOC for logistics on moves
Own sourcing and splits budgeting and forecasting
Responsible to steer digital fulfillment parameters to meet demand plan from Planning Markets/RWs/ SMs
Follow up on sale uplift , cost and profit of digital fulfillment actions
SPOC for logistics on sourcing
Set budget and forecast of exits strategies across Planning Markets
Together with continent logistics set the framework for delivery frequency for the continent
Support Continent Logistics in implementing and harmonizing standard delivery schedules and frequencies across SMs
Responsible for network strategy implementation and related projects (optimization , ramp-up, ramp down )