Contents Technician

American Restoration Operations LLC • Albuquerque, NM

2h • Onsite

About The Position

The Contents Technician is responsible for assisting with pack-ins, pack-outs, cleaning, and restoring personal property after water, fire, or smoke damage. This role focuses on handling contents with care, maintaining accurate inventories, following company procedures, and providing excellent customer service.

Requirements

• Valid driver's license and ability to pass a background check/drug screening (required).
• Ability to lift 50+ lbs., stand for long periods, and work in varied environments.

Nice To Haves

• Prior experience in contents handling, moving, or restoration preferred (but not required).
• IICRC certification is a plus but not required.

Responsibilities

• Assist with packing, moving, and transporting customer contents during restoration jobs.
• Help document damage, take photos, and label items for inventory tracking.
• Perform cleaning, deodorization, and restoration of contents using proper tools and equipment.
• Assist with loading/unloading trucks and organizing contents in the warehouse.
• Follow instructions from the Contents Lead or Supervisor regarding workflow and priorities.
• Help set up viewing/disposal appointments with homeowners under direction of management.
• Maintain cleanliness and organization of work areas, equipment, and storage spaces.
• Handle restorable and non-restorable items carefully and professionally.
• Communicate respectfully with customers, coworkers, and supervisors.
• Follow safety procedures and company policies at all times.

Benefits

• 401(k) with 4% company match
• Health, dental, vision, and life insurance
• Long- and short-term disability
• Paid time off and 6 paid holidays
• Referral program
• Flexible spending and health savings accounts
• Opportunities for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed