Contents Technician

American Restoration Operations LLCAlbuquerque, NM
Onsite

About The Position

The Contents Technician is responsible for assisting with pack-ins, pack-outs, cleaning, and restoring personal property after water, fire, or smoke damage. This role focuses on handling contents with care, maintaining accurate inventories, following company procedures, and providing excellent customer service.

Requirements

  • Valid driver's license and ability to pass a background check/drug screening (required).
  • Ability to lift 50+ lbs., stand for long periods, and work in varied environments.

Nice To Haves

  • Prior experience in contents handling, moving, or restoration preferred (but not required).
  • IICRC certification is a plus but not required.

Responsibilities

  • Assist with packing, moving, and transporting customer contents during restoration jobs.
  • Help document damage, take photos, and label items for inventory tracking.
  • Perform cleaning, deodorization, and restoration of contents using proper tools and equipment.
  • Assist with loading/unloading trucks and organizing contents in the warehouse.
  • Follow instructions from the Contents Lead or Supervisor regarding workflow and priorities.
  • Help set up viewing/disposal appointments with homeowners under direction of management.
  • Maintain cleanliness and organization of work areas, equipment, and storage spaces.
  • Handle restorable and non-restorable items carefully and professionally.
  • Communicate respectfully with customers, coworkers, and supervisors.
  • Follow safety procedures and company policies at all times.

Benefits

  • 401(k) with 4% company match
  • Health, dental, vision, and life insurance
  • Long- and short-term disability
  • Paid time off and 6 paid holidays
  • Referral program
  • Flexible spending and health savings accounts
  • Opportunities for professional development
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