Contents Technician I

First Onsite - CA•City of Saint John, NB

1d•Onsite

About The Position

If you take pride in a job well done and love seeing tangible results from your work, this is the role for you! As a Contents Technician (Internally known as Contents Technician I), you'll be part of a team that helps people recover their belongings after fire, water, or other damage. You'll learn the tools and techniques of restoration while gaining hands-on experience in a fast-paced, team-focused environment where every task makes a difference. A DAY IN THE LIFE OF A CONTENTS TECHNICIAN As a Contents Technician, every day brings something new. One morning you might be carefully packing a family's keepsakes after a small kitchen fire, and the next, restoring items damaged by water or smoke. You work side by side with your teammates, sorting, cleaning, and organizing contents with precision and pride. You use specialized equipment, follow restoration techniques, and learn new skills that help bring belongings back to life. You keep detailed records, maintain clean work areas, and take safety seriously while staying focused and efficient. Whether you're cleaning, lifting, loading, or learning, you know your work helps people get back on their feet. Your energy, teamwork, and care make a real impact for every customer you help.

Requirements

Minimum 6 months of experience in restoration, emergency services, or a related field
High attention to detail with strong organization and teamwork skills
Basic understanding of cleaning techniques for water, fire, and mold restoration
Ability to follow safety procedures and wear required PPE in varying environments
Proficient in Microsoft Office Suite and comfortable using mobile devices and apps
Valid driver's license and clean driving abstract

Nice To Haves

Ability to obtain industry certifications such as Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), or Odor Control Technician (OCT)

Responsibilities

Packing a family's keepsakes after a fire
Restoring items damaged by water or smoke
Sorting, cleaning, and organizing contents
Using specialized equipment
Following restoration techniques
Keeping detailed records
Maintaining clean work areas
Participating in a rotating on-call schedule
Completing work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)