Content Writer

Pace • New York City, NY

1d • Onsite

About The Position

We're looking for a Content Writer to help Pace tell the stories that define our company and category. You'll turn customer outcomes, executive narratives, product launches, and complex ideas about AI and insurance into content that the industry relies on.

Requirements

• 2+ years of experience in content, customer marketing, integrated marketing, journalism, communications, or another writing-intensive role.
• Exceptional writer and editor with a portfolio that demonstrates clarity, range, judgment, and a strong sense of narrative.
• Know how to interview customers, executives, and technical experts, ask strong follow-up questions, and find the detail that makes a story credible.
• Can translate complex technical or industry-specific ideas without flattening them or relying on jargon.
• Comfortable starting with a messy transcript, rough notes, or an open-ended conversation and creating structure yourself.

Nice To Haves

• Experience writing about AI, infrastructure, financial services, insurance, or another complex industry.
• Experience producing multimedia stories, including video interviews or podcasts.
• Experience supporting product launches, customer marketing, executive communications, or lightweight PR.

Responsibilities

• Develop customer stories: Interview customers and internal teams, find the real narrative, and create case studies, profiles, videos, and other proof that shows Pace's impact.
• Write launch narratives: Partner with product marketing to create product announcements, launch blog posts, website copy, and supporting content that make technical products clear and compelling.
• Extend every strong idea: Adapt long-form work into social content, email, sales collateral, event programming, and other formats without making it feel generic or repetitive.
• Own the editorial process: Build a practical calendar, manage reviews, coordinate contributors, and keep work moving from idea to publication.
• Protect Pace's voice: Maintain a clear, credible, and distinctive standard across everything we publish.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed