CONTENT STUDIO OPERATIONS MANAGER - ON-SITE- TAMARAC, FL

CITY Furniture • Tamarac, FL

9h • $70,000 - $80,000 • Onsite

About The Position

As Content Studio Operations Manager, you drive operational excellence across our content production ecosystem—spanning traditional studio production and AI-enabled content generation. Content Studio Operations Manager will design, build, and optimize workflows and processes (including routing decisions between production lanes) that enable exceptional work delivery on a scale. You oversee all content logistics, champion cross-functional collaboration, and drive continuous improvement against key KPIs. Success requires developing a high-performing team, building an Agile-leader mentality, and forging vital partnerships with the Content Studio Art Director and AI Enablement lead. Your contributions ensure Creative department success at CITY HOME.

Requirements

• Bachelor’s degree in Marketing, Communications, or Business Administration, or related field, can be substituted with equivalent relevant work experience.
• Minimum of 5 years of experience in logistics management, preferably in photography, video, AI-generated, or hybrid workflows.
• Demonstrated project-management/Agile leadership experience (e.g. running sprints, backlogs, or cross-functional delivery cycles) as part of that studio leadership background.
• Knowledge of Microsoft Office Programs (i.e. SharePoint, Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)
• Strong working knowledge of AI content generation, production automation, and digital asset management (DAM) platforms — sufficient to guide technology decisions, not necessarily hands-on execution
• Experience with Agile project management tools (e.g. Jira, Asana, Monday.com)
• Valid Florida Driver License

Nice To Haves

• PMP, Certified ScrumMaster (CSM), or equivalent Agile/PM certification preferred

Responsibilities

• Lead Content Operations & Routing – Manage resource allocation, scheduling, project intake, and pipeline oversight across all production methods, including photography, video, and AI-generated content. Choose the best production path based on speed, cost, quality, and scale. Use Agile and project management practices—such as sprint-based intake, backlog grooming, and kanban-style tracking—to keep content moving efficiently. Identify and resolve bottlenecks to keep projects on schedule.
• Optimize Workflows & KPIs – Streamline and monitor workflows across the content supply chain to drive measurable improvements in Cost-Per-Asset, Time-to-Publish, AI Adoption Rate, Quality, and Teamwork. Continuously identify opportunities to simplify processes, remove bottlenecks, and scale production efficiently.
• Foster Cross-Functional Alignment – Serve as the primary operational link between Content Operations and internal partners (eCommerce, Merchandising, Marketing), ensuring priorities, timelines, and resources are aligned across teams.
• Manage and Develop the Team – Direct daily operations, balance workloads, and guide professional growth (including AI tool training). Run Agile ceremonies—stand-ups, sprints, retros—to drive accountability and continuous improvement. Coach team members individually. Partner with the Art Director and AI Enablement lead to align staffing, priorities, and creative mentorship.
• Adheres to all assigned Standard Work and Role and Responsibilities for your role.
• Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).

Benefits

• Competitive and Transparent Compensation
• Visibility into all Associate-level pay ranges within your department
• Opportunity for performance-based and profit sharing bonuses
• Workforce and Demand Planning for Leveled Workload
• Paid Vacation & Sick Time
• Paid Parental leave
• Opportunity for Flexible Work Environment and Schedule (varies by department and role)
• Community involvement and volunteer opportunities
• Free virtual healthcare services (for Associates enrolled in our medical plans)
• Medical options include Employer-funded HSA options
• Vision to support your eye health and well-being
• 100% Employer-paid Dental option available to all Associate
• Employee Assistance Program (EAP)
• Life & Disability Insurance 100% employer-sponsored options
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
• Roth 401K Option
• Financial Wellness webinars
• 90% Promote from Within
• Access to various training for professional development
• Individual Development Plan (IDP) (varies by department)
• Associate Purchase Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager