Content Specialist (Remote)

Cengage Group • Virtual US AZ, AZ

4d • $67,000 - $78,000 • Remote

About The Position

The Content Specialist partners with the K–12 sales team to support the adoption and successful use of NGL’s print and digital solutions. This role delivers product demonstrations, training, and ongoing implementation support to school and district leaders, helping educators increase digital capacity and improve student outcomes. The specialist builds strong relationships with customers to understand curriculum and technology needs, provides standards-aligned guidance, and collaborates with internal teams to support sales efforts and ensure accuracy in state and local submissions. This role plays a key part in driving customer success and influencing solution selection through engaging presentations and training at the district and state level.

Requirements

• Bachelor’s Degree in Education
• 5 years of related experience in teaching, training, presenting, or selling particularly in educational publishing and/or educational technology environment.
• Strong training / presentation skills.
• Evidence of strong customer orientation and ability to form and build effective customer relationships.
• Ability to communicate clearly in virtual and in-person engagements and in writing.
• Flexibility and adaptability to change.
• Strong attention to detail and organizational skills.
• High level of proficiency in Microsoft Office and video creation tools
• Understanding of and comfort with LMS Systems and educational technology tools
• Position involves frequent lifting and moving of materials. Boxes weigh up to 50 lbs.
• Ability to travel overnight, approximately 50-70%; must be able to travel by both auto and air.

Responsibilities

• Conduct customized sales presentations that are engaging, highly focused on digital capabilities, and result in the selection of NGL solutions.
• Facilitate training sessions (live, virtual, asynchronous) that result in successful implementation of NGL products in the K12 classroom to drive usage of NGL digital solutions in the learning experience.
• Serve as the digital expert on all platforms, focusing on how our platforms work in the environment that the district is accessing the platform (via district LMS, etc).
• Utilize expertise to provide first class internal digital training and support with our sales teams.
• Research the industry on an ongoing basis to know what changes may be on the horizon that will impact current and future sales.
• Collaborate with sales teams on State and Local District submissions to ensure all materials are complete.
• Review correlations and gathers information and offer input on competitive analysis in addition to reviewing 3rd party data as needed.
• Integrate, collaborate, and communicate with Regional Managers, Sales Consultants, and the other Content Specialists.
• Maintain a list that reports sales activities and is highly accountable to and for achieving the national sales quota.

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level