Content Services Solutions Engineer

TransPerfect • New York City, NY

19h • Hybrid

About The Position

The Content Services Solution Engineer is responsible for defining, designing and conducting the technical aspects of internal and client projects, as well as, participating in new sales initiatives. Vasont Systems, a division of TransPerfect, provides component content management software (CCMS) and XML data services, enabling organizations to manage and reuse content effectively, especially for multilingual and complex publications.

Requirements

• Minimum Bachelor’s degree or its equivalent
• 1-3 years of experience in software support and configuration
• Experience in content management and data analysis
• Self-motivated individual capable of demonstrating individual initiative
• Experience in defining and demonstrating software solutions and value propositions to end-client
• Detail oriented, good judgement and decision-making skills
• Excellent communication skills
• Experience in process development
• Strong problem-solving skills
• Committed to a high level of service
• Professional and superior written and spoken communication skills in English
• Proficient in Microsoft Word, Excel, Power Point, Outlook
• Web conferencing tools (i.e., WebEx, GoToMeeting)

Nice To Haves

• XSL, XSLT, XSL-FO, HTML, CSS, DITA, DocBook, S1000D, MIL-STD
• Familiar with FrameMaker, InDesign, </oXygen>, XMetaL, ArbortextEditor
• Familiar with content management, data composition, publishing, graphic creation, and translation process

Responsibilities

• Design solutions for software implementations and configurations, data transformations, publishing stylesheets and other related technologies
• Analyze new sales requirements
• Be the expert in product features and define new features to improve the product
• Lead workshops, consulting and training events
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Benefits

• medical
• dental
• vision insurance
• 401k matching
• membership to child-care providers
• other TransPerks
• birthday off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees