Account Manager, Content Activation Solutions -

Bazaarvoice • Austin, TX

1d • $68,000 - $85,000 • Onsite

About The Position

The Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns. We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills. Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role. Account Managers drive a positive client experience and identify opportunities to better service clients. They are responsible for all deliverables, tracking and executing campaign performance. Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i. e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout.

Requirements

• 3+ years Account Management client-facing experience.
• Track record of working with clients and internal stakeholders at all levels.
• Ability to maintain strong client focus.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Passion, energy, and a collaborative work ethic.
• Proven ability to ramp-up quickly and be a self-starter.
• Full authorization to work in the USA.

Nice To Haves

• Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role.

Responsibilities

• Define and execute strategies that inspire clients and Influenster Community Members.
• Proactively engage with Sales and Client Success.
• Confidently “sell” services offerings to Clients.
• Facilitate client workshops and sessions, presenting, and walking through our services offerings.
• Manage and properly set expectations with both internal and client stakeholders.
• Advocate on behalf of the Client and your team.
• Manage and drive a portfolio of Campaigns from initiation to close.
• Define and maintain timelines identifying milestones, risks, and mitigation strategies.

Benefits

• Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed