Content Quality Reviewer

iFixit • Chattanooga, TN

6d • Remote

About The Position

iFixit is building out repair manuals for thousands of products — the hub where people find repair guides, user manuals, troubleshooting help, and specs for the thing they're trying to fix. We're looking for detail-oriented reviewers to check product catalog, repair and troubleshooting content for accuracy, clarity, and usefulness. We draft information with AI tools using information sourced from manufacturer manuals. Your job is to make sure it's correct, helpful, and safe for real people to follow. This is focused, independent, repetitive work. If you like working through a queue, catching what others miss, and seeing a measurable impact on quality, this is a good fit.

Requirements

• You're a fixer — you've done your own repairs, know your way around a hardware store, and can spot when a step wouldn't work in real life
• An unusually broad understanding of the world of things, from the benefits of brushless motors to the nuances of oil viscosity
• Strong attention to detail — you notice the small stuff
• Ability to sit with a repetitive task and stay focused and consistent over long stretches
• Comfort reading technical documentation (service manuals, troubleshooting flow charts, wiring diagrams, and spec sheets)
• Clear, concise written communication
• Reliable, self-directed, and comfortable working remotely with minimal supervision
• Basic proficiency with browser-based tools and spreadsheets

Nice To Haves

• Experience with QA, proofreading, editing, content moderation, data annotation, or similar review work
• Familiarity with consumer electronics, appliances, and hands-on repair
• Understanding of what makes web content useful (SEO or web publishing background)
• Prior experience evaluating AI-generated content
• Interest in iFixit's mission / right to repair

Responsibilities

• Review repair content against a structured scorecard (accuracy, completeness, clarity, helpfulness)
• Flag factual errors, unsupported claims, missing or wrong specs, and guidance that could be unsafe
• Cross-check content against the source user manual and other reference material
• Suggest corrections or rewrites where content falls short
• Log findings consistently so patterns can be fixed upstream
• Hit a steady daily/weekly review volume

Benefits

• Possibility of being hired as an employee after 6 months

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed