Content Quality Reviewer

iFixit • Chattanooga, TN

1d • Remote

About The Position

iFixit is seeking detail-oriented reviewers to join their team. The role involves checking product catalog, repair, and troubleshooting content for accuracy, clarity, and usefulness. Content is drafted using AI tools and sourced from manufacturer manuals, and the reviewer's job is to ensure it is correct, helpful, and safe for users. This is described as focused, independent, and repetitive work, suitable for individuals who enjoy working through a queue, identifying errors, and seeing a measurable impact on quality.

Requirements

• You're a fixer — you've done your own repairs, know your way around a hardware store, and can spot when a step wouldn't work in real life
• An unusually broad understanding of the world of things, from the benefits of brushless motors to the nuances of oil viscosity
• Strong attention to detail — you notice the small stuff
• Ability to sit with a repetitive task and stay focused and consistent over long stretches
• Comfort reading technical documentation (service manuals, troubleshooting flow charts, wiring diagrams, and spec sheets)
• Clear, concise written communication
• Reliable, self-directed, and comfortable working remotely with minimal supervision
• Basic proficiency with browser-based tools and spreadsheets

Nice To Haves

• Experience with QA, proofreading, editing, content moderation, data annotation, or similar review work
• Familiarity with consumer electronics, appliances, and hands-on repair
• Understanding of what makes web content useful (SEO or web publishing background)
• Prior experience evaluating AI-generated content
• Interest in iFixit's mission / right to repair

Responsibilities

• Review repair content against a structured scorecard (accuracy, completeness, clarity, helpfulness)
• Flag factual errors, unsupported claims, missing or wrong specs, and guidance that could be unsafe
• Cross-check content against the source user manual and other reference material
• Suggest corrections or rewrites where content falls short
• Log findings consistently so patterns can be fixed upstream
• Hit a steady daily/weekly review volume

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed