Content Experiences Analyst

Truist • Charlotte, NC

1d • Onsite

About The Position

The CSBB Business Execution Analyst supports the day-to-day execution of business priorities by producing core deliverables, maintaining operating routines, and coordinating work across cross functional partners. This role is accountable for doing the work of the business: preparing materials, tracking progress, supporting launches, and ensuring execution stays on track. The Analyst enables leaders and delivery teams by providing timely analyses, structured outputs, and reliable follow-through across defined initiatives and operating processes. This role builds foundational experience in business execution while contributing directly to tangible outcomes. This job description is for use in all segments and businesses across CSBB.

Requirements

• Bachelor’s degree or equivalent experience and related training
• 2 years of experience in business execution, operations, analysis, program support, or related roles
• Strong analytical and problem‑solving skills, with the ability to work with data and operational details
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks concurrently
• Clear written and verbal communication skills and the ability to work effectively with cross‑functional partners
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel, occasionally overnight

Nice To Haves

• Experience supporting business initiatives, programs, or operating routines in a complex organization
• Familiarity with dashboards, reporting tools, or workflow tracking mechanisms
• Experience in financial services or another regulated environment

Responsibilities

• Execute assigned work in support of business initiatives, operating routines, or ongoing programs by producing analyses, materials, trackers, and documentation.
• Collect, organize, and analyze data related to performance, progress, risks, or operational effectiveness, translating inputs into structured outputs.
• Prepare routine reports, dashboards, and presentation materials for leadership meetings and governance forums.
• Track milestones, deliverables, issues, and dependencies for assigned workstreams, escalating risks or delays as appropriate.
• Coordinate activities across cross‑functional partners (e.g., Product, Digital, Technology, Marketing, Operations, Risk, Finance) to support execution and follow‑through.
• Support testing, launch readiness, validation, or post‑launch review activities for enhancements, initiatives, or process changes.
• Maintain documentation, controls, and artifacts required to support consistent execution and recurring business processes.
• Identify operational inefficiencies or execution gaps and raise improvement opportunities to more senior team members.

Benefits

• medical
• dental
• vision
• life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan
• vacation
• sick days
• paid holidays
• defined benefit pension plan
• restricted stock units
• deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level