About The Position

The Content Engineer owns the system that makes AirOps work at scale. AirOps automates brief creation, saving writers and editors significant time. As AirOps scales to more clients and content types, this role is crucial for designing, maintaining, and growing the workflows. The workflow logic, prompt architecture, and brand kit structure require focused ownership to ensure the time savings the system creates are realized. This role involves designing and maintaining content workflows, creating and configuring brand kits, assessing workflow output quality, updating workflows based on strategy evolution, onboarding new clients, troubleshooting issues, and experimenting with new AirOps capabilities.

Requirements

  • Systems thinking — breaks content processes into logical steps, spots where they break down
  • AI fluency — comfortable with AI tools, prompt logic, and automation platforms
  • Content knowledge — understands how different content types work
  • Attention to detail — small prompt changes have meaningful downstream effects
  • Self-directed — finds what’s not working and fixes it
  • Collaborative — aligns before moving forward on experiments or changes

Nice To Haves

  • Experience with AirOps or similar tools (n8n, Zapier, Make)
  • Background in content operations, strategy, editorial, or content creation
  • Familiarity with SEO, B2B content marketing, or AI visibility
  • Familiarity with AI visibility and GEO is a strong asset

Responsibilities

  • Design and maintain AirOps content workflows across all content types
  • Create and configure brand kits during client onboarding; maintain the workflow that keeps them synced when editors update writer’s guides
  • Assess workflow output quality at the structural level: research approach, methodology alignment, brief readiness for editorial review
  • Update workflows as Foundation’s strategy evolves — new formats, methodology changes, template updates
  • Onboard new clients as the pilot expands
  • Troubleshoot workflow issues; escalate to AirOps support when needed
  • Expand Foundation’s use of AirOps by experimenting with new capabilities and piloting them into production
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