About The Position

The Content Developer is the execution powerhouse of our Technical Learning Design & Development team (our "Construction Crew"). Reporting to the Manager, Technical Learning Design & Development, you will bring instructional visions to life. Working from storyboards and design documents created by our Learning Experience Designers (LXDs) and Subject Matter Experts (SMEs), you will build, assemble, and polish the high-fidelity multimedia assets, including product demonstration videos, AI-generated video content, and graphics, that power our "Ramp-Readiness" engine.

Requirements

  • 2+ years of hands-on experience in multimedia production, instructional media, or a similar execution-focused role.
  • Strong multimedia editing skills, with proficiency in screencasting and video editing tools (e.g., Camtasia, Adobe Premiere Pro) as well as graphic design basics (e.g., Illustrator, Photoshop, Canva).
  • Experience with AI video generation platforms, (e.g. Synthesia, Descript), to scale content production.
  • Expertise in rapid authoring tools, specifically the Articulate 360 suite (Rise, Storyline).
  • A keen eye for visual design, typography, and layout, with a portfolio demonstrating clean, modern, and engaging digital content.
  • Cloud Infrastructure: 3+ years of hands-on experience deploying and maintaining AWS, Azure, or GCP infrastructure.
  • Kubernetes & Virtualization: Direct experience configuring and troubleshooting Kubernetes clusters and virtualized environments.
  • Security & Monitoring: Practical experience managing hybrid-cloud identity, security protocols, and monitoring/logging pipelines.
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

Nice To Haves

  • Experience working with SaaS, cloud infrastructure, or cybersecurity product content.
  • Animation skills (e.g., Vyond, After Effects) or professional voiceover experience.
  • Experience working with Learning Management Systems (LMS), specifically Skilljar and Intellum, and digital credential management (e.g. Credly, Accredible).
  • Experience using Gemini Pro as an enablement development tool, as well as Gemini Gems for development pipeline automation and learner engagement activities.

Responsibilities

  • Produce, record, and edit technical product walkthroughs, screencasts, and explainer videos.
  • Leverage Synthesia to rapidly generate and scale AI-avatar videos for product updates.
  • Create supporting visual assets, infographics, and job aids that simplify complex cloud security concepts.
  • Act as the critical execution arm for our core instructional assets.
  • Turn the architectural blueprints from the Technical Enablement Programs team into reality, and equip our Technical Enablement Delivery & Operations team (the "Driving Instructors") with the high-quality materials they need to train our new hire cohorts.
  • Rigorously test all visual assets for user experience (UX) and branding compliance before publishing.
  • Ensure seamless integration and rendering within our platforms.
  • Keep pace with our rapid product release cycle by quickly updating Synthesia scripts, replacing outdated video clips, and maintaining a highly organized library of raw media and project source files.

Benefits

  • base salary + bonus + equity + benefits
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