Content Developer, AWS Sales Planning and Compensation

Amazon • Seattle, WA

1d • $88,100 - $154,100 • Onsite

About The Position

The Sales Planning and Compensation (SPC) team at AWS designs integrated planning processes and sales compensation programs to activate AWS' GTM strategy, managing annual planning, in-year adjustments, and sales compensation design to align seller incentives with strategic priorities. The team is seeking an experienced Content Developer to design and deliver compelling content for diverse audiences including sellers, sales managers, sales operations teams, and sales leadership. This role involves creating high-impact enablement materials covering sales compensation and sales planning topics, helping sellers understand their compensation plans and providing clear documentation for sales operations and management teams regarding planning cycles, processes, and tooling. The Content Developer will collaborate closely with design, policy, and program teams across both sales compensation and sales planning domains to create clear, engaging content, ranging from seller-facing materials about sales compensation plans to technical documentation on process flows and data sets. The ideal candidate will combine excellent communication skills with strong program management capabilities and technical aptitude to translate complex technical and business concepts into digestible, user-friendly content. In this role, the Content Developer will develop and manage content on Sales Planning and Compensation topics, including PowerPoint presentations, user guides, and process documentation, promoting a self-service approach to address knowledge gaps and reduce support inquiries.

Requirements

• 3+ years of content creation or similar experience
• 5+ years as a content developer, learning experience designer, or content strategist
• Experience with web publishing and content creation and management systems (HTML, wiki markup)
• Ability to be self-directed and effective working independently, yet equally comfortable contributing in a diverse team environment
• Ability to interact with different business groups and dive deep into scoping and driving content development assignments for topics that have not been tackled before

Nice To Haves

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience in finance, business management and sales operations
• Experience in project management
• Portfolio demonstrating solid writing skills and design acumen
• Experience working within a high-growth, technology company
• 3+ years supporting Sales, Sales Operations, or Sales Compensation topics
• Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight

Responsibilities

• Plan, write, edit, and manage a robust library of clear, comprehensive content, including user guides, product how-to guides, FAQs, support content, PowerPoint presentations, reference guides, video assets, graphics, web content, email, and e-learning courses
• Distill technical information, complex business processes, and change impacts into crisp, user-friendly communications that drive awareness and adoption
• Create content for multiple audiences: seller-facing (sales compensation topics), sales operations and management (sales planning strategy and operations), and technical documentation (process flows and system functionality)
• Partner deeply with cross-functional teams, including program and product management, support, external partners and subject matter experts to gather information and understand what's required to author content to support our users
• Collaborate with stakeholders to create cohesive enablement strategies that support successful launches and rollouts
• Manage end-to-end content development for new launches, ensuring structure, organization, accuracy, clarity, and compliance with program standards
• Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact
• Navigate a fast-paced environment while maintaining high standards of quality and accuracy

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed