Content Designer

Mursion Inc

6d • Remote

About The Position

Mursion is seeking a Content Designer to create dynamic, true-to-life practice experiences that help people build and demonstrate behavioral skills in complex real-world conversations. This role requires an understanding of human behavior, workplace dynamics, communication, relationships, power, emotion, and how people respond under pressure in various industries. Successful Content Designers can identify essential skills, common pitfalls, and translate this understanding into authentic, flexible, and instructionally meaningful interactions. The ideal candidate is curious, rigorous, detail-oriented, and self-directed, capable of conducting research, asking strong questions, incorporating feedback, and working independently within established processes. They should be able to quickly learn about unfamiliar industries, roles, audiences, and situations to design credible simulations. The role involves working independently in a remote, distributed startup environment, adapting to evolving tools and processes, and maintaining a high standard of quality and realism. Strong collaboration skills are essential for engaging with teammates, sharing ideas, and contributing to collective problem-solving.

Requirements

• 2+ years of experience in a role that required designing, developing, researching, or writing complex human-centered content, experiences, or scenarios. Relevant backgrounds may include learning experience design, behavioral skills development, content strategist, conversational designer, applied research, facilitation, simulation design, assessment design, screenwriting, character-driven narrative design, scripted improv, or related fields.
• Strong writing, editing, and synthesis skills, with the ability to translate complex context into clear, realistic, purposeful simulation materials for different audiences. Relevant writing backgrounds may include content design, instructional or learning experience design, journalism, screenwriting, creative writing, narrative design, communications, technical writing, or related fields.
• Exceptional attention to detail, including the ability to closely review requirements, feedback, simulation materials, and participant/client-facing content for accuracy, clarity, consistency, and quality.
• Comfort working with ambiguity and complexity, including the ability to ask thoughtful questions, identify what needs to be clarified, and move work forward without needing a step-by-step blueprint.
• Strong communication, collaboration, and executive presence, with the ability to build trust, engage productively with teammates and cross-functional partners, lead client and subject matter expert conversations, ask thoughtful questions, and represent Mursion’s simulation design approach with credibility and professionalism.
• Ability to work independently and manage multiple projects or workstreams in a remote, distributed, fast-moving startup environment.
• Technical curiosity and hands-on experience using AI tools to support research, drafting, analysis, or creative development, with demonstrated experience in learning new tools and approaches

Nice To Haves

• Background or coursework in psychology, behavioral science, anthropology, communication, organizational behavior, learning sciences, assessment, research methods, creative writing, theater/improv, or related fields.

Responsibilities

• Develop realistic simulation concepts, storylines, characters, interaction dynamics, and scenario structures that reflect real-world workplace contexts and create meaningful opportunities for skills practice.
• Research and synthesize relevant information about the target audience, industry, role, context, interpersonal dynamics, skills, and common performance challenges to ensure simulations are authentic, credible, and valuable.
• Author participant-, client-, and internal-facing simulation materials that prepare learners, clearly communicate the purpose and value of simulations, and support accurate and consistent simulation delivery.
• Draft scoring criteria and assessment guidance that support valid evaluation of participant performance, actionable feedback, and meaningful customer insights.
• Lead design consultations with clients and subject matter experts to gather context, define simulation specifications, validate authenticity, and refine simulations throughout the development process.
• Work iteratively with AI tools to generate an authentic and effective production of the simulation design. You are both the designer and the producer.
• Train and support Simulation Specialists and/or Coaches in understanding the simulation design, character dynamics, scenario intent, and delivery expectations for Live simulations.
• Use feedback, performance data, testing observations, and stakeholder input to maintain, update, and improve simulations.

Benefits

• Full medical, dental, and vision insurance
• 401k program
• Paid holidays
• Unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed