Content Delivery Manager (USA)

Greenpark • New York, NY

3d • Hybrid

About The Position

The Content Delivery Manager is the primary content delivery partner to brand teams, leading coordination and execution of digital and print content that supports launches, strengthens market presence, and meets quality and compliance standards. The role connects marketing, creative studios, production partners, and asset management teams to create a cohesive delivery model across campaigns. It is based in Gaithersburg, Maryland, with a hybrid schedule requiring three days in the office.

The manager evolves content operations by introducing AI-enabled capabilities, streamlining processes, and championing continuous improvement across the content supply chain. The position supports the company’s ambition to help ensure science reaches the right audiences at the right time and transform outcomes in cancer care.

Requirements

• High school diploma/GED or equivalent.
• At least 7 years of experience in Content Delivery, Marketing Operations, Digital Production, Creative Operations, Agency Management, or related disciplines.
• Strong project management and stakeholder management skills.
• Experience managing multiple concurrent projects in a fast-paced environment.
• Ability to work effectively across matrixed and cross-functional organizations.
• Excellent communication, collaboration, and organizational skills.
• Commitment to Greenpark’s core values: ‘We Strive’, ‘Acting Together’, and ‘With Kindness’.

Nice To Haves

• Bachelor’s degree or equivalent work experience.
• Experience in pharmaceutical, healthcare, life sciences, or other regulated industries.
• Experience with Adobe Workfront, JIRA, DAM platforms, enterprise workflow tools, content governance, and asset lifecycle best practices.
• Experience coordinating across internal creative studios, agencies, production vendors, and distributed delivery teams.
• Customer-focused, relationship-oriented, adaptable, and comfortable with change, transformation, and evolving ways of working.
• Curiosity and an innovation mindset, including openness to AI-enabled capabilities, automation, and continuous improvement.

Responsibilities

• Serve as the market-facing content delivery partner to brand teams and build relationships across marketing, omnichannel, creative, agencies, and production vendors.
• Align stakeholders on goals and translate business needs into production plans and delivery schedules.
• Lead end-to-end planning, coordination, and execution of digital and print content.
• Coordinate internal studios, delivery teams, and preferred production partners to deliver on time, within budget, and to quality and compliance standards.
• Partner with content library and digital asset management stakeholders to enforce governance, metadata, and discoverability.
• Ensure proper storage of source, working, and approved assets, with version control and archival aligned to enterprise standards.
• Manage workflows and capacity using Adobe Workfront, JIRA, and enterprise tools.
• Maintain schedules, risks, dependencies, and priorities, and provide accurate tracking and status reporting across concurrent projects.
• Oversee content delivery services budgets allocated to brand teams, optimizing spend and vendor utilization while meeting performance and quality targets.
• Identify and implement process improvements to increase efficiency, quality, and stakeholder experience.
• Champion adoption of new technologies, automation, and AI-enabled solutions, and lead change that strengthens the content supply chain and ways of working.
• Model Greenpark’s values of striving, acting together, and kindness through openness, respect, innovation, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED