Content Creator - Review Responder
About The Position
This is a remote 1099 contractor position paying $20/hour. The contract will be for six months and may be renewed afterward. Initial expectations are 10-20 hours per week, possibly growing to 30 hours over time. We’ll train you on the nuances of responding to apartment community reviews and how to handle different types of feedback—from positive praise to difficult complaints. The ideal candidate is a strong writer who can maintain a professional, empathetic tone and is consistently available to meet our 24-hour turnaround deadlines. Contractors control their own schedules and methods of completing work, provided deadlines and quality standards are met. This contract engagement offers flexible remote work that can be completed from anywhere.
Requirements
- At least 2 years of experience as a content writer
- Strong writing and communication skills
- Ability to write professional, empathetic responses to customer feedback
- Reliability and consistent availability to meet deadlines
- Willingness to learn the multifamily review space (training will be provided)
- A writing sample will be required
Responsibilities
- Crafting thoughtful, professional responses to resident reviews posted on major multifamily platforms such as ApartmentRatings, Apartments.com, Google, Yelp, and Facebook.
- Maintaining a professional, empathetic tone in responses.
- Meeting 24-hour turnaround deadlines for responses.
- Learning the nuances of responding to apartment community reviews and handling different types of feedback.
Benefits
- Flexible remote work
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
