Content Creator / Account Manager

All Job Postings • Alpena, MI

1d • Hybrid

About The Position

Industrial Image is a creative agency rooted in Alpena, Michigan, where strategy meets storytelling. We help businesses stand out through compelling design, digital content, and brand development. Our team thrives on collaboration, innovation, and small-town values, all while working on big ideas that make a real impact. We’re growing and looking for a creative, driven Content Creator / Account Manager to join our team! This hybrid role blends content creation with client relationship management. If you’re passionate about storytelling, design, and building strong client partnerships, this is your opportunity to make a difference. Because this is a creative position, applicants must provide a portfolio or relevant work samples demonstrating their experience and abilities.

Requirements

• Excellent writing and verbal communication.
• Strong organizational and time management skills.
• Creative thinking with attention to detail and brand consistency.
• Proficiency in social media platforms and scheduling tools.
• Basic graphic design and video-editing skills preferred.
• Strong client service and relationship-building skills.
• Ability to work independently and collaborate effectively with a creative team.
• Understanding of digital marketing and content strategy.
• Familiarity with Adobe Creative Suite, including Photoshop, Illustrator, and Premiere Pro, or similar tools.
• Awareness of current trends in social media and digital storytelling.
• Knowledge of client service best practices and account management.
• Familiarity with social media analytics and performance reporting.
• Portfolio or relevant work samples demonstrating experience and abilities.

Responsibilities

• Develop and publish engaging content across social media, websites, and digital platforms.
• Serve as the primary point of contact for assigned client accounts.
• Collaborate with internal design, video, and web teams to execute marketing strategies.
• Create and manage content calendars aligned with client goals.
• Monitor performance metrics and present insights and recommendations to clients.
• Write, edit, and proofread content while maintaining each client’s brand voice and standards.
• Manage multiple client projects, approval processes, and deadlines.
• Translate client goals into actionable content strategies.
• Manage multiple projects and deadlines with minimal supervision.
• Adapt tone and messaging to fit diverse client brands.
• Analyze engagement data to refine content and improve results.
• Foster long-term client relationships through proactive communication.
• Carry content projects from initial concept through client approval and publication.
• Respond constructively to feedback and revise creative work as needed.

Benefits

• Competitive pay based on competency.
• 100% employer-paid health insurance and HSA for employees.
• Flexible paid time off and holidays.
• 401(k) with employer matching.
• Discretionary bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed