Content Creator

Siemens • Chicago, IL

13h • $60,333 - $103,428 • Hybrid

About The Position

As the Content Creator for a global organization, you will collaborate with developers, testers, product managers, and other subject matter experts to create and maintain internal and customer-facing content for a global project with distributed teams. The core mission is to architect, automate, and audit technical knowledge. This role involves building the infrastructure that allows users and AI agents to find the right answer in milliseconds, bridging the gap between raw code and automated global distribution. The ideal candidate is a team player with a global perspective, ready to contribute to the next era of technical documentation.

Requirements

• 3+ years in technical writing
• Degree in Engineering, Technical Writing, Communications, Computer Science, or a related field
• Experience leveraging CMS/CDP platforms and AI-driven technologies
• Writing, editing, and proofreading skills with a focus on clarity, quality, usability, and user-centered design
• Interpersonal and project management abilities, with a proven track record of collaborating effectively with Engineering, Product, Support, and Marketing to deliver accurate, user-focused documentation
• Able to communicate clearly across varying levels of technical expertise with a goal-oriented mindset
• Familiarity with the principles and tools used in topic-based authoring and structured writing.
• Proficiency in documentation tools (Markdown, Git, CMS platforms)
• Strong understanding of software development lifecycles as a member of SAFe/Scaled Agile sprint teams

Responsibilities

• Support innovative, efficiency-enhancing measures using AI and other efficiency-boosting measures in coordination with editorial teams at other locations within the framework of global team coordination in technical documentation.
• Help define, implement, and continuously optimize workflows aligned with product and engineering practices (e.g., Agile, Git, Markdown), while enhancing the editorial work environment in collaboration with the global team.
• Stay current on the latest technical documentation trends and technologies.
• Collaborate with the global technical documentation organization in ensuring compliance with standards and driving quality measures.
• Develop and implement new documentation and information concepts for the creation and maintenance of documents.
• Identify user needs and support the team to design and implement documentation projects based on standards, style guides, and best practices to ensure the highest quality and consistency.
• Collaborate with developers, testers, product managers, and other subject matter experts to create and maintain internal and customer-facing content for a global project with distributed teams.
• Interpret design specifications and user stories.
• Assess user needs.
• Create and manage sprint tasks.
• Work with product prototypes.
• Report progress to the sprint team.
• Participate in documentation reviews.
• Follow technical documentation best practices.

Benefits

• Health and wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level