Content Coordination

Harper • San Francisco, CA

7d • $110,000 - $150,000 • Onsite

About The Position

Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works.

Harper is building something remarkable — and the world needs to know it. Our customers are real small business owners with real stories, and our product is genuinely changing how commercial insurance works. But none of that matters if we can't tell the story compellingly, consistently, and at the right moment. You own the content that shapes how customers, prospects, and investors think about Harper: the blog posts that establish our authority, the customer stories that build trust, the thought leadership that puts our founders in the conversation, and the marketing assets that make every field interaction more effective.

You're a content professional who can write beautifully and run a content program without losing anything. You're not just a writer — you're an editor, a project manager, and a strategist who understands what content is supposed to do. You have strong opinions about quality, a sharp instinct for what resonates with a small business audience, and the organizational discipline to keep a calendar moving across multiple formats and stakeholders. You report to the Head of Marketing and collaborate across the growth, CRM, ABM, and SEO teams. Winning in 6–12 months looks like a content program that's organized, on-brand, and measurably contributing to how Harper shows up in the market.

Requirements

• 3+ years of content marketing experience, with a portfolio that demonstrates range across formats (long-form, short-form, email, and assets)
• Strong writing and editing skills with demonstrable ability to adapt voice and tone for different audiences and channels
• Experience managing a content calendar and coordinating content production with multiple stakeholders
• Ability to conduct interviews and distill complex or technical information into clear, accessible narratives
• Working knowledge of content performance metrics and the ability to use data to inform planning decisions
• Highly organized with strong project management instincts

Nice To Haves

• Experience writing for a B2B or SMB audience, particularly in financial services, insurance, or a related industry
• Background developing SEO-informed content in partnership with an SEO strategist
• Experience creating sales enablement materials or field marketing assets
• Familiarity with content management systems, email platforms, and basic design tools
• Exposure to thought leadership and executive content programs

Responsibilities

• Own the content calendar. Plan, manage, and execute Harper's content program across blog, email, social, and field marketing assets — keeping the calendar organized and stakeholders aligned.
• Write and edit across formats. Produce high-quality blog posts, customer stories, thought leadership, email copy, and sales enablement materials.
• Develop customer stories. Interview customers, find the compelling narratives, and turn them into case studies, testimonials, and stories that build trust with prospects.
• Support field marketing. Create and maintain the assets that help Harper show up effectively at events, in partnerships, and in direct sales conversations.
• Collaborate on thought leadership. Work with founders and subject matter experts to develop and publish perspectives that position Harper as a voice in commercial insurance.
• Track content performance. Monitor engagement, reach, and conversion for content assets, and use the data to inform future planning and priorities.

Benefits

• Uber commuter benefits
• Meals provided — breakfast, lunch, and dinner
• Snacks, drinks, and coffee stocked daily
• Free gym membership
• Health, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed