Content & Community Director, Digital Infrastructure Events

CloserStill Media • New York, NY

20d • Hybrid

About The Position

CloserStill Media is seeking an experienced and commercially minded Content & Community Director to lead the content strategy, speaker acquisition, industry engagement, and overall program development for a flagship digital infrastructure event portfolio. This is a high-impact leadership role for an individual with a proven track record of delivering world-class B2B technology conferences and building influential industry communities. The successful candidate will combine exceptional conference production expertise with a strong understanding of the technology ecosystem and the ability to engage senior decision-makers across digital infrastructure, cloud, AI, networking, data centers, power and cooling, and next-generation enterprise technologies. As the architect of the event’s content strategy and industry engagement efforts, you will shape the market positioning of the brand, develop relationships with leading operators and technology providers, recruit industry-leading speakers, and create compelling experiences that attract and retain senior audiences. Working closely with commercial, marketing, and operations teams, you will ensure the event delivers exceptional attendee value, commercial impact, and sustainable long-term growth. This role reports directly to the Event Lead.

Requirements

• 5+ years of experience producing, managing, or directing B2B conferences, trade shows, summits, or executive-level events, preferably within technology, infrastructure, cloud, telecommunications, AI, or related sectors.
• Demonstrated success developing conference agendas, recruiting senior-level speakers, and delivering commercially successful event programs.
• Experience building content strategies and managing end-to-end conference production, from concept development through onsite execution.
• Strong understanding of the technology landscape, including digital infrastructure, cloud, AI, data centers, networking, enterprise technology, telecommunications, or adjacent markets.
• Proven ability to build relationships with C-level executives, industry experts, technology vendors, and enterprise decision-makers.
• Exceptional verbal and written communication skills, with the ability to engage effectively with senior stakeholders, speakers, sponsors, and attendees.
• Strong project management, organizational, and stakeholder management skills, with the ability to manage multiple priorities, deadlines, and workflows simultaneously.
• A highly motivated, focused self-starter who thrives in a fast-paced, entrepreneurial environment and can work independently while collaborating effectively across teams.
• Commercial awareness and experience collaborating with sales, marketing, sponsorship, and operations teams to drive event growth and attendee engagement.
• Ability and willingness to travel domestically and internationally as required.

Nice To Haves

• Existing network within the digital infrastructure, data center, cloud, AI, networking, telecommunications, or enterprise technology ecosystem.
• Experience launching, repositioning, or scaling conference brands within emerging technology markets.
• Experience building and managing advisory boards, steering committees, or industry councils.
• Experience moderating executive discussions, workshops, roundtables, or industry forums.
• Familiarity with hosted buyer programs, executive networking initiatives, and community-led event formats.

Responsibilities

• Define the annual content vision, program thesis, and thematic pillars across topics including AI infrastructure, next-generation compute and networking, facilities and power management, sustainability, automation, IT/OT convergence, edge architectures, and emerging digital infrastructure trends.
• Design compelling multi-track agendas that balance strategic leadership perspectives with technical and operational insights.
• Develop innovative session formats including keynotes, executive interviews, panel discussions, workshops, roundtables, technical deep-dives, and peer-to-peer networking experiences.
• Establish and manage an Industry Advisory Board comprised of senior leaders from operators, enterprises, service providers, and technology innovators to ensure ongoing market relevance and content quality.
• Build and maintain a diverse pipeline of senior-level speakers and industry influencers across enterprises, hyperscalers, colocation providers, telecom operators, technology vendors, systems integrators, investors, and industry associations.
• Lead strategic outreach initiatives to secure high-profile keynote speakers, moderators, and subject matter experts.
• Develop long-term relationships with key industry stakeholders and cultivate a community of advocates around the conference brand.
• Represent the conference externally at industry events, association meetings, and community forums to enhance visibility and strengthen market positioning.
• Partner with commercial leadership to create high-value sponsorship and thought leadership opportunities that align with audience needs while maintaining editorial integrity.
• Collaborate with marketing teams to develop compelling messaging, agenda narratives, and targeted audience acquisition strategies.
• Drive audience growth among senior infrastructure, architecture, operations, facilities, procurement, and technology decision-makers.
• Analyze attendee feedback, engagement metrics, and post-event performance data to continuously refine programming and support year-round community initiatives.
• Own program timelines, speaker management processes, budgets, and content quality standards.
• Develop speaker briefings, moderator guides, run-of-show documentation, and event-day content operations.
• Partner with production and operations teams to ensure seamless execution across room design, audiovisual requirements, recording, accessibility, and attendee experience.
• Measure and report on key program performance metrics, including attendance, engagement, session utilization, seniority mix, and Net Promoter Score (NPS).
• Build strategic relationships with standards organizations, industry associations, open-source communities, research institutions, and user groups.
• Identify opportunities for co-created content, workshops, research initiatives, and strategic partnerships.
• Maintain awareness of competitive events, market developments, emerging technologies, and industry trends to inform positioning, differentiation, and growth strategies.

Benefits

• Competitive salary and performance-based bonus opportunity.
• Competitive 401(k) matching program.
• Comprehensive medical, dental, and vision coverage.
• Generous paid time off and holiday package.
• Opportunity to build and shape a flagship event brand serving one of the world’s fastest-growing technology sectors.
• A collaborative, entrepreneurial, and high-performance culture with strong executive sponsorship and significant opportunities for career growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed