Content Collections Operational Specialist

Remitly • Home based-Ohio, TX

5d • $68,000 - $119,400 • Remote

About The Position

LexisNexis Legal & Professional, part of RELX, is a global provider of information-based analytics and decision tools. The company is a leader in applying AI and advanced technologies to the legal market. The Court & Tribunal Data Access Program is a global initiative focused on expanding access to judicial and quasi-judicial data by building partnerships with courts, tribunals, and public-sector organizations worldwide. This program integrates relationship-driven content acquisition with data operations, policy alignment, and technological enablement to create a scalable model for judicial data collection and partnership management.

The Sales Operations Specialist will serve as the operational backbone for the Court & Tribunal Data Access Program. This role involves designing and managing systems, reporting, and performance frameworks to support a global team. The focus is on delivering accurate insights, aligning performance with business objectives, and enhancing operational efficiency across different regions.

Requirements

• Experience in sales operations, business operations, or program management in a data-driven environment.
• Ability to design and maintain CRM systems and operational dashboards.
• Strong analytical and financial modeling skills, including managing incentive plans.
• Effective project management and stakeholder coordination across global teams.
• Strong communication skills with attention to clarity and data accuracy.
• Comfort working in a fast-paced, evolving environment with minimal supervision.

Nice To Haves

• Experience with public-sector or legal data programs is beneficial.
• Knowledge of tools such as Salesforce is preferred.

Responsibilities

• Design, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworks.
• Develop metrics to measure success including content acquisition, coverage, and data quality.
• Build and maintain territory and opportunity maps aligned to market potential.
• Manage data hygiene across CRM and reporting systems for consistency.
• Prepare quarterly and annual performance reports for senior leadership.
• Collaborate with Program Director and Finance on compensation plan design and administration.
• Track performance data and manage payout workflows with transparency.
• Partner with cross-functional teams to support global program execution.

Benefits

• Wellbeing initiatives
• Shared parental leave
• Study assistance
• Sabbaticals
• Annual incentive bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed