Content and Merchandising Lead - Part Time

Kingfisher

1d • Onsite

About The Position

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a content and Merchandising lead and you’ll be a big part of this. As a Content & Merchandising Lead you are responsible for driving AOV, get to product & add to basket for your specific category on all websites & platforms, for B&Q owned & marketplace products & services. This includes responsibility for the content and data model structure, on-site execution and consistency of products and coordinating launches and working with stakeholders to ensure these are on-time and in-full. You’ll play a key role in driving our digital growth as your role has a direct impact on our customers by supporting their purchasing decision and driving revenue.

Requirements

• E-commerce Experience: experience in an e-commerce environment, with a strong focus on product content, CMS management, and merchandising.
• Analytical: Experience using analytical tools such as Google Analytics, Content Square etc, with the ability to identify trends and translate them into actionable insights
• Organisational & Project Management: A highly organised forward planner with excellent time management skills, capable of delivering with an uncompromising commitment to quality.
• Communication: Able to build strong stakeholder relationships, tell compelling stories, and translate complex information for diverse audiences.
• Self-Starter & Adaptability: A passionate self-starter who is decisive, able to move with speed, and continuously seeks feedback for personal and team improvement.
• Technical Proficiency: Working knowledge of PIM systems, asset management and CMS

Responsibilities

• Own the findability and performance of a key product category across websites and devices, driving sales through competitor benchmarking and continuous optimisation.
• Deliver clear, accurate, customer‑first selling content that reflects the brand and maximises SEO impact.
• Use digital insight tools to analyse category performance and improve customer journeys, driving conversion, AOV, get‑to‑product rate, facet usage and bounce reduction.
• Create and govern copy rules for compelling, informative product titles and specifications.
• Manage and optimise all digital selling content for your categories, prioritising activity to maximise revenue.
• Act as the go‑to content expert for your category, leading on technical and product content queries.
• Implement strategic onsite optimisation using CMS and eCommerce tools, improving search journeys, navigation, hierarchy and visual merchandising.
• Deliver structured enrichment plans to enhance product data, imagery, video and vendor‑supplied content.
• Own the quality and timeliness of product launches, including final QA sign‑off to ensure assets meet requirements.
• Identify and resolve product content discrepancies to maintain accuracy and trust.
• Report on key performance metrics, sharing insights and outcomes with the wider business.
• Collaborate cross‑functionally to test, learn and scale onsite improvements as customer understanding evolves.

Benefits

• Award-winning pension scheme
• Bonus
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees