Content and Engagement Specialist

Oregon Metro • Metro Regional Center, OR

1d • Hybrid

About The Position

Metro is seeking a Content and Engagement Specialist to develop engaging and relevant content that builds interest in regional policies, long-term plans, and investments related to land use, transportation, housing, community development, arts, and culture. This role is part of the Planning, Development and Research department and will join a team of five other communications and engagement specialists. The specialist will implement content and storytelling strategies across multiple projects, identify resonant content ideas, create and manage content for various platforms, and distill complex information into plain language. The position also involves project management for communications, coordination with multidisciplinary teams, and direct engagement with community-based organizations and the public, particularly those historically marginalized.

Requirements

• Bachelor’s degree in political science, business or public administration, public relations, marketing, the behavioral or social sciences or related degree; and Five years professional level experience in public relations or affairs; or Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.
• Excellent communication skills, both verbal and written, including the ability to make connections across differences, build rapport, understand what motivates people, and communicate in a way that connects with diverse motivations.
• Strong writer and editor with knowledge of the structure of the English language, rules of composition and grammar, and ability to write plainly and succinctly.
• Demonstrated success engaging audiences through online communications platforms including websites, e-newsletters, social media and content management systems.
• Comfort using design and content editing software, graphics and video.
• Self-motivated to produce high-quality work in a timely fashion.
• Comfortable providing and receiving edits and feedback.
• Outstanding interpersonal skills and enjoys connecting with agency partners and community members in-person at events and meetings across the greater Portland region.

Nice To Haves

• Previous experience working in political environments, with elected officials and/or with other high level decision-makers.
• Demonstrated experience managing complex projects with multiple interested parties.
• Multilingual communication skills, Spanish, Chinese, Vietnamese, Russian or other languages commonly spoken in the region.

Responsibilities

• Implement content and storytelling strategies across multiple projects and initiatives that demonstrate the interconnectivity of issues and elevate a diversity of voices in policy design.
• Identify storytelling and content ideas that resonate with a variety of audiences to support public dialogue about regional policies and investments.
• Create, manage, and optimize content for various platforms and channels (website, social media, newsletters, and informational materials), including managing day-to-day content creation, publishing, and analytics tracking and reporting.
• Distill technical and complex information into relatable, engaging, and plain language content.
• Concurrently project manage communications for multiple projects and meet deadlines.
• Coordinate with multidisciplinary teams that include communications, public involvement, planning, program, and technical staff.
• Engage directly with community based organizations, industry representatives, public agencies, and members of the public, especially those historically marginalized, to source, coordinate, and collaborate on communications efforts.
• Deliver timely support for communications materials and channels, including proofreading and website updates, to ensure accuracy and consistency across platforms.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401k
• Professional development
• Learning and development program
• Paid holidays
• Paid volunteer time
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Senior