Content and AI Specialists

TaskUs • New Braunfels, TX

9d • Onsite

About The Position

TaskUs is a global leader in providing outsourced digital services to the world’s most innovative technology companies. We are a collective of “ridiculously smart people” who put People before Profits. Whether we are protecting social media users or training the next generation of AI, we do it with a "People First" culture.

We are hiring for two critical functions. While both require elite attention to detail and a passion for technology, they offer different ways to impact the digital landscape:

Role A: Content Moderator (The Guardian)
Focus: Online Safety & Community Integrity As a Content Moderator, you are the frontline protector of the internet. You will review user-generated content to ensure it meets safety standards and community guidelines.
Key Responsibilities: Review posts, images, and videos; enforce policies with fairness; handle sensitive content with empathy; and support crisis management regarding misinformation.
Best For: Individuals with high emotional intelligence, cultural sensitivity, and a desire to make the internet a safer space.

Role B: Content Rating Specialist (The AI Architect)
Focus: Large Language Models (LLM) & AI Training In this role, you help "teach" AI how to think and communicate. You will interact with cutting-edge AI systems to test their accuracy and refine their logic.
Key Responsibilities: Beta-test LLMs; grade AI responses for accuracy; interact with AI from a system perspective; and extract/annotate data from long-form audio and text.
Best For: Highly analytical thinkers, detail-oriented editors, and those fascinated by the evolution of Artificial Intelligence.

Requirements

• B2 level or higher English Proficiency (Reading, Speaking, Listening)
• An eagle eye for detail and the ability to follow complex, evolving client guidelines
• Ability to work with sensitive or repetitive content while maintaining high-quality output
• Ability to set aside personal bias to make decisions based strictly on provided rubrics
• Comfortable working in a fast-paced environment with flexible shifts (including nights/weekends)

Responsibilities

• Review posts, images, and videos
• Enforce policies with fairness
• Handle sensitive content with empathy
• Support crisis management regarding misinformation
• Beta-test LLMs
• Grade AI responses for accuracy
• Interact with AI from a system perspective
• Extract/annotate data from long-form audio and text

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off including vacation, sick leave, and holidays
• Pet insurance
• On-site Wellness Coaches and resiliency training
• 24/7 Psychological Support grounded in neuroscience and clinical psychology
• Evidence-based activities integrated into your workday to support your mental health

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed