Content Administrator

One10Troy, MI
$0 - $80,000Hybrid

About The Position

The Content Administrator is responsible for managing and optimizing digital content within the sales enablement platform to ensure accuracy, usability, and effectiveness. This role plays a key part in maintaining content quality, improving search functionality, and delivering actionable insights through analytics. The Content Administrator manages the end-to-end lifecycle of content within the platform and partners with stakeholders to ensure best practices are followed.

Requirements

  • Bachelor’s degree in business or related field, or equivalent technical certification
  • 5+ years of experience managing content for high-volume websites
  • Experience with Adobe AEM or equivalent Content Management Systems
  • Aptitude for analysis and QA testing
  • Knowledge of PC operating systems
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Proficiency with Adobe Acrobat
  • Detail-oriented with strong editorial, analytical, and organizational skills
  • Proven customer-focused communication skills
  • Ability to work independently, make informed decisions, and collaborate effectively across teams
  • Ability to work under pressure with tight deadlines and multiple deliverables
  • Experience with file management, including file movement, security, and access controls

Responsibilities

  • Manage, upload, and maintain files within the sales enablement platform
  • Organize and optimize the content structure of the platform content center
  • Ensure all content is accurate, current, and properly versioned
  • Partner with internal teams and clients to support content best practices
  • Support QA of AI-powered search results to improve accuracy and relevance
  • Identify gaps or issues in content search and flag for improvement
  • Run and interpret platform analytics and usage reports to inform best practices
  • Track content performance and provide actionable insights to stakeholders
  • Support ongoing platform governance and enforce content standards
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