Contact Center Specialist
About The Position
Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994. If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.
Requirements
- High School Diploma or GED
- 6 months experience in customer service or at a call center.
Nice To Haves
- 24 months professional experience in education, technical assistance, social services, contact center and/or general office duties.
- Ability to multi-task and deal with stressful situations.
- Bilingual fluency in Spanish/English languages
- Experience working in a contact center environment.
Benefits
- Benefits Eligible: Yes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
