Contact Center Solutions Developer

Love's Travel Stops & Country Stores • Oklahoma City, OK

9h

About The Position

Welcome to Love's! Our customer service team is looking for a Contact Center Solutions Developer responsible for creating and maintaining custom tools and applications that enhance contact center workflows and user experience. This role emphasizes execution, continuous learning, and collaboration within a team-oriented environment.

Requirements

• 1-2 years of experience in software development (or equivalent)
• Proficiency in JavaScript/TypeScript, HTML/CSS, and basic frameworks (React or similar)
• Basic understanding of APIs and web services
• Familiarity with cloud platforms (AWS, Firebase, etc.)
• Strong problem-solving and communication skills

Responsibilities

• Develop internal tools, automations, and web-based applications
• Collaborate with stakeholders to gather and refine requirements
• Build, test, deploy, and support well-defined tools, enhancements, automations, and components with guidance from senior technical contributors
• Maintain documentation for systems and processes
• Troubleshoot issues and support enhancements
• Assist with API integrations and data workflows

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed