Contact Center Sales - Outbound
Infinity•Cedar Rapids, IA
•Onsite
About The Position
Join a fast-growing Customer Acquisition program where your energy, drive, and people skills will take you far! We’re looking for motivated Outbound Sales Representatives to join our high-performing sales team. If you have experience in call center sales, wireless, internet, or telecommunications - and love a fast-paced environment with big rewards - this is the place for you. This role will require reaching out to prospective new customers for Fiber Internet services to be added to their household.
Requirements
- Call centers, sales, marketing, telecommunications, wireless, internet, insurance
- Strong communication and listening skills
- Positive attitude and team player mindset
- Coachable and motivated by goals
- Resilient under pressure and able to handle rejection
- Comfortable multitasking with tech systems
- Passion for delivering exceptional customer experiences by executing with energy and excellence.
- Minimum of 6 months of sales experience in a comparable field.
Nice To Haves
- Experience in call center sales, wireless, internet, or telecommunications
Responsibilities
- Act as a representative for a major regional telecom provider, driving outbound acquisition sales.
- Promote and sell cutting-edge fiberoptic internet services to consumers across a diverse 20-state territory.
- Proactively reach out to potential customers to identify their needs and present superior solutions.
- Conduct detailed comparisons of customers' current internet speed and technology with our advanced offerings and attractive promotions.
- Skillfully address customer objections, using persuasive techniques to illustrate the benefits and value of switching to our services.
- Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
- Stay informed about industry trends and competitor offerings to provide the most up-to-date information and recommendations.
- Achieve and exceed sales targets through effective prospecting, needs analysis, and closing strategies.
- Collaborate with the sales team to share best practices and continuously improve sales techniques.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and more for full-time employees
- Competitive base pay + uncapped monthly commission
- Paid training, ongoing coaching, and continuous development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
