Contact Center Representative - On Site

Path Resorts • Tilton, NH

11d • $13 - $24 • Onsite

About The Position

Path Resorts is hiring Contact Center Representatives at Steele Hill Resorts in Sanbornton, New Hampshire. The role offers an opportunity to use knowledge of the Lakes Region while speaking with guests in a fast-paced, social, and competitive environment. Representatives are offered a base hourly wage, with potential for uncapped commissions and bonuses. Training is provided to qualified applicants. The posting lists different hourly rates for trainees, junior agents, and senior agents.

Requirements

• Basic computer knowledge, including email and phone usage.
• Ability to multitask across tabs and note customer records.
• Ability to keep up in a fast-paced environment and remain calm and focused under pressure.
• A positive attitude and ability to work well with others.

Responsibilities

• Average 20–25 calls per hour.
• Deliver scripted calls and use sales steps to close.
• Convey excitement and knowledge of the area.
• Make outbound calls and answer inbound calls as distributed.
• Use a computer, email, and phone while multitasking across tabs and recording customer notes.

Benefits

• Weekly pay.
• Earned vacation time.
• Health insurance for full-time employees.
• Dental insurance for full-time employees.
• Life insurance for full-time employees.
• 401(k) for full-time employees.
• Holiday benefits for full-time employees.
• Use of amenities, including the fitness center, pool, and golf course, for full-time employees.
• Uncapped commissions and bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed