Contact Center Representative I - Woodbury - June 2026
About The Position
Ideal Credit Union is seeking a Contact Center Representative I for their Woodbury office. This position provides members and prospective members with professional, accurate, and friendly service via the phone. The representative will meet members' needs by resolving issues and making product recommendations while utilizing credit union service quality standards and the Preferred Way of Selling. Once fully trained, this individual may work from home, though this is not guaranteed and requires manager approval based on performance. Training may take up to six months to complete.
Requirements
- Prior telephone or contact center experience is preferred.
- Prior credit union experience is helpful.
Responsibilities
- Provides members and prospective members with professional, accurate, and friendly service via the phone.
- Meets members' needs by resolving issues and making product recommendations.
- Utilizes credit union service quality standards and the Preferred Way of Selling.
Benefits
- health/dental insurance
- personal leave
- tuition reimbursement
- life insurance
- retirement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
