Contact Center Customer Service Representative

Union Wireless • Mountain View, WY

2d • $18 - $20 • Onsite

About The Position

This is an on-site call center role in Mountain View, Wyoming. The Contact Center Customer Service Representative resolves customer inquiries, builds lasting relationships, and provides top-notch service in a customer-focused, collaborative environment. The role emphasizes problem-solving, teamwork, professional growth, and supporting customers through each interaction. Compensation is $17.75 to $20.40 per hour.

Requirements

• Proficiency in Microsoft Office.
• Ability to make quick, strategic decisions aligned with business objectives.
• Self-starter attitude.
• Attention to detail.
• Strong time-management skills.
• Strong communication and relationship-building abilities.
• Integrity and commitment to excellence.
• Positive energy and intellectual curiosity.
• Ability to interact professionally with diverse personalities.

Responsibilities

• Resolve customer inquiries and provide customer service through calls.
• Build and maintain lasting customer relationships.
• Use problem-solving skills to address customer needs.
• Collaborate with and support team members.
• Interact professionally with customers and people with diverse personalities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Flexible Spending Account
• Paid Time Off
• Employee discounts
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed