Contact Center Agent
About The Position
SmartFinancial is a leading insurance marketplace connecting millions of shoppers to its network of insurance partners. They are seeking a motivated and enthusiastic Call Center Representative to join their dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options, and connecting with licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques. This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team.
Requirements
- Previous experience in sales, telemarketing, or technology sales is highly preferred.
- Strong verbal communication skills with the ability to articulate product benefits clearly.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Ability to build rapport with customers in a fast-paced environment
- A positive attitude and resilience in handling objections or rejections during calls.
Responsibilities
- Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
- Develop a thorough understanding of our product offerings to address customer inquiries effectively.
- Encourage the customer to receive a competitive quote from a licensed agent
- Engage in warm calling strategies to build rapport with potential clients.
- Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.
Benefits
- Uncapped Commission
- Performance bonuses
- Paid training
- Employee referral bonuses
- Extensive paid product training
- Daily/weekly cash giveaways
- Advancement opportunities
- Great work life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
