Contact Center Advisor

Sentara Health•Virginia Beach, VA

2d•$21 - $31•Remote

About The Position

Sentara Health Plans in Virginia Beach is looking to hire a Contact Center Advisor. Remote opportunities are available in multiple states including Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming. The Contact Center Advisor is responsible for responding to all telephonic sales related consumer inquiries, identifying qualified prospects, providing rate quotes and enrolling eligible consumers telephonically. This role also involves upselling and/or cross-selling products, providing guidance on insurance coverage, selling policies, and conducting appropriate follow-up calls.

Requirements

High School Diploma (required)
Must obtain L-HIL or L-LIFEHI within 60 days of hire.
1 year of prior sales experience (required)

Responsibilities

Responding to all telephonic sales related consumer inquiries
Identifying qualified prospects
Providing rate quotes
Enrolling eligible consumers telephonically
Upselling and/or cross-selling products
Providing guidance on insurance coverage
Selling policies
Conducting appropriate follow-up calls

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.